Patriot Chevrolet of Sturgeon Bay - Service Center

i asked for a tire rotation and an oil change . they did not reset the dish to 100% currently my back tires are reading on the dash as my front tires . when i went back MARCEL was kind they did not reset the dish to 100% currently my back tires are reading on the dash as my front tires . when i went back MARCEL was kind enough to reset the oil percentage to 100% I did not find out about tires being reversed until went to add air to my tires . i am not very happy. More

Someone forgot to order the tires first appointment. Second time everything went smoothly with the tires there as promised. Second time everything went smoothly with the tires there as promised. More

Great service department always customer focused and the collision center does a great job too collision center does a great job too More

My Appointment was on time and efficient . The Staff was courteous and they were conscientious The Staff was courteous and they were conscientious More

Everyone was cordial. However, I was surprised that I had to wait over 1 1/2 hours for an oil change. I was told later when I found someone I could why my car wasn’t ready However, I was surprised that I had to wait over 1 1/2 hours for an oil change. I was told later when I found someone I could why my car wasn’t ready. I was told they were short a technician. I can understand that, but why didn’t someone let me know? I’ve never had an oil change that took that long. More

They are fast and courteous and through. Marcel is the best. Great customer service. The vacuum service is great. Marcel is the best. Great customer service. The vacuum service is great. More

I like Marcel, he help me a lot as long he there I will stay with you guys stay with you guys More

The service was amazing and work done quickly and perfectly! Everyone was super nice and friendly. perfectly! Everyone was super nice and friendly. More

While the work done is correct and the diagnosis is accurate, the pricing is exceptionally high. The 10 minute test drive averages price is $10/minute. The front end alignment was priced at $265 when accurate, the pricing is exceptionally high. The 10 minute test drive averages price is $10/minute. The front end alignment was priced at $265 when on the same day I received an advertisement for $79.99. Why attempt to gouge customers when they should have applied the promotional price without hesitation. After conversation with the Service Manager I was afforded a a $180 "in store" credit, when a refund would have been proper. This is the second time in the past two months where I have challenged the prices charged and was afforded $180 credit for each. my recommendation for the service center is based on limited availability for service and parts in the area. More

The staff is very friendly and knowledgeable. When they give me my car back it drives better When they give me my car back it drives better More