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Patriot CDJR of Tulsa - Service Center
Tulsa, OK
505 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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505 Reviews of Patriot CDJR of Tulsa - Service Center
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Verified Customer
November 19, 2024
Great group of people. They did everything they said they would do. I will recommend them to all my friends and family. They did everything they said they would do. I will recommend them to all my friends and family. More
by trae.willison
November 18, 2024
Experience from sale transfer to first service has been an incompetence scale that I have never delt with in purchasing or servicing a vehicle. Received email stating that vehicle was ready for pick up af an incompetence scale that I have never delt with in purchasing or servicing a vehicle. Received email stating that vehicle was ready for pick up after on line purchase. Upon arrival, vehicle had not been delivered to lot. Five hours driving to dealership wasted. Dealership then derived vehicle few days later. Delivery drive knew nothing of how vehicle options worked and left black hand prints on roof liner. 1800 miles later, numerous service lights came on. Took to dealership by appointment. Pulled into their service lane. Stopped and got out to ask what ot do. Was told to pull forward and I would be greeted and info take. Puled forward to exit door and nothing. Parked and got out. Four guys standing and talking that I finally interrupted to get the vehicle checked in. Left call number for when vehicle was ready for pick up. Two days later, I called dealer and they said vehicle was ready for pick up. No call received.. Upon arrival, was asked if I was contacted by dealership on vehicle, told them no. I was then questioned as to why I was there if I had not received a call. Told them I called them to get update and was told it was ready. Drove vehicle less then 1 mile and all service lights again came on. Took to another dealership. Told me there was a break pedal sensor that was out and that was causing the issues. Patriot said it was a calibration issues. I will never go back to this dealership for anything again. Gore Schools More
by lmccrary
Employees Worked With
November 15, 2024
You have nothing but liars and worthless lying rednecks that work there. I would not do business with you on a bet! that work there. I would not do business with you on a bet! More
by montyspeakman
November 14, 2024
My car is running better and efficiently. Y’all have great Customer Service, well done… Y’all have great Customer Service, well done… More
by jannlilly
November 11, 2024
Will not buy from them again. Worst experience at a car dealership I’ve ever had in my life Worst experience at a car dealership I’ve ever had in my life More
by briantnickens
November 08, 2024
My visit was very friendly and speedy as always. I'm always surprised how quickly the service was done. I'm always surprised how quickly the service was done. More
by jankpete427
Employees Worked With
November 08, 2024
Went well overall. Seemed there was an issue with the prices from online compared to in person due to software updates on the LMS. James the Lube Mechanic really did me Seemed there was an issue with the prices from online compared to in person due to software updates on the LMS. James the Lube Mechanic really did me a solid when the truck was not fixed after I paid and picked the truck up the truck and it was was stuck in manual mode. I drove it to the highway and turned it back to the dealer before getting on. The service dept was closed, but James jumped in voluntarily and managed to get me a loaner while the service was closed. James got me a nice Loaner at that, which really helped the transition. Alsothe lady in payroll worked with me afterhours. Thank you for working with me while my truck was down unexpectedly throughout the weekend and into Monday. Ryan Scott was great to work with as well. That you, James, Ryan and the Payroll girl (forget her name) and Patriot. More
by joe@pibf.org
November 07, 2024
Super easy, no hassle, friendly staff, and just a pleasant experience. I came from 9 hours away and they got me in and out within a couple of hours. pleasant experience. I came from 9 hours away and they got me in and out within a couple of hours. More
by dustinwithsam
Employees Worked With
Other Employees :
Teresa Adams, Nathanial Harlan
