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Patriot CDJR of Tulsa - Service Center
Tulsa, OK
529 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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529 Reviews of Patriot CDJR of Tulsa - Service Center
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January 15, 2020
They did a great job like always. Took a little longer than expected, but they got the job done right. That shows perfection. TY. Mrs. Maljevac than expected, but they got the job done right. That shows perfection. TY. Mrs. Maljevac More
by coronababe8775
Employees Worked With
David Vidales service advisor
January 08, 2020
The dealership here always does a great job for me. They checked out all the points that needed checking out and I’m well pleased with their service. Awdin was very friendly and helpful. checked out all the points that needed checking out and I’m well pleased with their service. Awdin was very friendly and helpful. More
by Dwight-s
Employees Worked With
Awdin Torres , Ben Perry
September 30, 2019
The car buying was spectacular. But after i got home with i noticed there was a different color rim,1 bad rim and tire. would not fix both and would only fix one. didn't think this was fair as i didnt do it. i noticed there was a different color rim,1 bad rim and tire. would not fix both and would only fix one. didn't think this was fair as i didnt do it. seemed like they went beyond their duty to sell but after that you're on your own. would be a five star place if it wasn't for that More
by tmw
Employees Worked With
Michael Pututo
June 17, 2019
Service dept is horrible When you call you can never talk to anyone! You listen to recordings then you finally get transferred to someone that doesn’t even work on site! The When you call you can never talk to anyone! You listen to recordings then you finally get transferred to someone that doesn’t even work on site! They get to leave your message then you wait hours to hear back! Didn’t buy my car there but have used service & I don’t recommend them. They can’t fix anything or find anything when you do bring it in. I’ll be going to Chris Nichols from now on. Only used them because they were closer/more convenient. More
by Xrayant
Employees Worked With
None of the employees I worked w are listed. Turn around rate there is bad.
October 05, 2018
Really Bad Service Department Horrible service department. Have purchased two jeeps from them but never again. Service department cant even get you in for oil change and minor se Horrible service department. Have purchased two jeeps from them but never again. Service department cant even get you in for oil change and minor seat adjustment. Attitude of service lady was that she could care less. More
by gwillis382
Employees Worked With
Lady Service writer
June 20, 2018
Emergency Repairs Great experience getting emergent repairs done. Questions were patiently and thoroughly answered by Don and Chance in the Service Department. Apprecia Great experience getting emergent repairs done. Questions were patiently and thoroughly answered by Don and Chance in the Service Department. Appreciated the phone calls to update me regarding the status of my Wrangler. More
by Dori
Employees Worked With
Don & Chance in Service
June 01, 2018
Quote on Service charge My wife’s Jeep repaired at your facility and I have a couple of complaints (Invoice Number 114345). One I was quoted $648.00 and when I went to pick t My wife’s Jeep repaired at your facility and I have a couple of complaints (Invoice Number 114345). One I was quoted $648.00 and when I went to pick the vehicle up I was charged $816.09. Because of this I went out on You Tube to see what was done to the vehicle. Not $816.09 impressed to have a pumped changed out at the rear of the Jeep that was not that difficult. I also reviewed the work and found metal hoes clamp hanging loose , which I snapped in place, again not impressed by the lack of detail performed. With all that be said I understand they ran a smoke test twice to determine the issue and insure the repair. I watched this on You Tube kind of interesting way to find a leak and I can see how this takes time. I can also see that the part was actually changed out so that is a plus. I also believe the work we had previously done at your shop was done correctly. I know that getting a 10 on your service report is important, thought I would explain why we cannot do that at this time. Please feel free to call me if you would like to discuss further. Bob Catlin 918-248-4176 More
by Bob1954
Employees Worked With
Victoria Thomas Service Advisor
July 08, 2017
Service Rep Sean Chapman I was prepared to spend up to $3,000 to make my 2006 Jeep safe and attractive for my 16 year old grandson. Took my jeep in for 3 recall, oil change a I was prepared to spend up to $3,000 to make my 2006 Jeep safe and attractive for my 16 year old grandson. Took my jeep in for 3 recall, oil change and complete check up. Sean Chapman started out by giving me the wrong phone number was extremely had to get in touch with had to call main number and ask to speak to a Supervisor but operator only located him and never got me with his Supervisor, was told my car was finished but still at the dealership 7-8-17 after being there since 6-28-17. I had planned to purchase a new jeep in two year when my grandson is ready for college but will not be buying it from Bob Moore More
by dharbour
Employees Worked With
Sean Chapman
March 15, 2017
Incompetent service MANAGER Bob Moore needs to find someone who is compelled to do his job as tge service manager. Most all reviews including mine were negative regarding the ser Bob Moore needs to find someone who is compelled to do his job as tge service manager. Most all reviews including mine were negative regarding the service department. The parts department should be looked at as well. Ordering the right part always helps if your going to install them.. These are suppose to be professionals. Not shade tree mechanics. More
by TB Watson
Employees Worked With
Ben Perry
