Patriot CDJR of Tulsa - Service Center

The car buying was spectacular. But after i got home with i noticed there was a different color rim,1 bad rim and tire. would not fix both and would only fix one. didn't think this was fair as i didnt do it. i noticed there was a different color rim,1 bad rim and tire. would not fix both and would only fix one. didn't think this was fair as i didnt do it. seemed like they went beyond their duty to sell but after that you're on your own. would be a five star place if it wasn't for that More

Service dept is horrible When you call you can never talk to anyone! You listen to recordings then you finally get transferred to someone that doesn’t even work on site! The When you call you can never talk to anyone! You listen to recordings then you finally get transferred to someone that doesn’t even work on site! They get to leave your message then you wait hours to hear back! Didn’t buy my car there but have used service & I don’t recommend them. They can’t fix anything or find anything when you do bring it in. I’ll be going to Chris Nichols from now on. Only used them because they were closer/more convenient. More

Really Bad Service Department Horrible service department. Have purchased two jeeps from them but never again. Service department cant even get you in for oil change and minor se Horrible service department. Have purchased two jeeps from them but never again. Service department cant even get you in for oil change and minor seat adjustment. Attitude of service lady was that she could care less. More

Emergency Repairs Great experience getting emergent repairs done. Questions were patiently and thoroughly answered by Don and Chance in the Service Department. Apprecia Great experience getting emergent repairs done. Questions were patiently and thoroughly answered by Don and Chance in the Service Department. Appreciated the phone calls to update me regarding the status of my Wrangler. More

Quote on Service charge My wife’s Jeep repaired at your facility and I have a couple of complaints (Invoice Number 114345). One I was quoted $648.00 and when I went to pick t My wife’s Jeep repaired at your facility and I have a couple of complaints (Invoice Number 114345). One I was quoted $648.00 and when I went to pick the vehicle up I was charged $816.09. Because of this I went out on You Tube to see what was done to the vehicle. Not $816.09 impressed to have a pumped changed out at the rear of the Jeep that was not that difficult. I also reviewed the work and found metal hoes clamp hanging loose , which I snapped in place, again not impressed by the lack of detail performed. With all that be said I understand they ran a smoke test twice to determine the issue and insure the repair. I watched this on You Tube kind of interesting way to find a leak and I can see how this takes time. I can also see that the part was actually changed out so that is a plus. I also believe the work we had previously done at your shop was done correctly. I know that getting a 10 on your service report is important, thought I would explain why we cannot do that at this time. Please feel free to call me if you would like to discuss further. Bob Catlin 918-248-4176 More