Patriot CDJR of Tulsa - Service Center
Tulsa, OK
531 Reviews of Patriot CDJR of Tulsa - Service Center
I bought my Ram Longhorn 2500 pick up from Bob Moore in 2016. It has had an outstanding recall now for several years. There was not always a fix for the recall, now they are wanting to weld suspension part 2016. It has had an outstanding recall now for several years. There was not always a fix for the recall, now they are wanting to weld suspension parts in place so they don't back out and create a dangerous situation. This is not a fix in my mind. I told Bob Moore that RAM has a solution which does not include welding components but is new components. Bob Moore Service advisor said RAM would not pay for the correct fix. He basically said good luck with this one and didn't even offer to go to bat for me with Ram to get a case started, said I was on my own. This is very poor customer service in my mind. More
I’ve had three repair experiences with Bob Moore Jeep in Tulsa and every time was an exceptional experience. This is my ‘go to’ place for my Grand Cherokee maintenance. My service advisor, Paul was especial Tulsa and every time was an exceptional experience. This is my ‘go to’ place for my Grand Cherokee maintenance. My service advisor, Paul was especially helpful. More
Service advisors and manager are respectful and honest. They let me know the work that was going to be done and had it completed in a timely manner. Had an issue that arose after I left the dealership from They let me know the work that was going to be done and had it completed in a timely manner. Had an issue that arose after I left the dealership from getting the oil changed. 2 techs met me where the problem took place and the service manager was able to have my truck up and running like it was before, by the next day. Being from out of town the service manager understood the importance of having my truck back to me as soon as possible. More
Very honest. Fixed everything without much cost. Not my first time here and I will always be comfortable going back. Very good communication. first time here and I will always be comfortable going back. Very good communication. More
Service people are great. Did my service as requested and kept me informed of progress. I would recommend Bob Moore as the place to go for purchase of a new vehicle and for service. kept me informed of progress. I would recommend Bob Moore as the place to go for purchase of a new vehicle and for service. More
Went for a oil change and to have tires rotated. They said it would be 1 hour, took 2 hours. Returned home . Got up to go this morning to a large puddle of oil. Unacceptable!!! said it would be 1 hour, took 2 hours. Returned home . Got up to go this morning to a large puddle of oil. Unacceptable!!! More