Patriot CDJR of Tulsa - Service Center

The waiting area was very pleasant and I was very happy with the service and the time it took to complete the service. with the service and the time it took to complete the service. More

The service advisor couldn’t remember my jeep was new and under warranty. No help offered, no manager contact to try to resolve issues! Poor communication and lack of customer service. Never offered assistan under warranty. No help offered, no manager contact to try to resolve issues! Poor communication and lack of customer service. Never offered assistance when I didn’t have a ride. Tried to comp my oil change then charge me for additives and then put me down when I questioned charges. More

Immediately had issues with the vehicle. Had the car less than 18 hours and it would not start. Took this dealership more than 15 phone calls and 3 days to get a call back. Ended up using Had the car less than 18 hours and it would not start. Took this dealership more than 15 phone calls and 3 days to get a call back. Ended up using a mobile mechanic service after 6 days of this car sitting in my driveway not starting and this dealership not doing anything. Half the time I called no one would even answer the phone. The vehicle was purchased for my 17 year old granddaughter, who happened to be with me every step of the way, and was not a good first experience buying a vehicle. Would never recommend this dealership. I will say the only person I would ever want to deal with at this facility is the service department manager, Brian. More

They did good work for a good price. My only issue is the 3% fee for payment with cards. Business wise, if you upper the prices by 3% and then gave a 3% discount for cash payments it wou My only issue is the 3% fee for payment with cards. Business wise, if you upper the prices by 3% and then gave a 3% discount for cash payments it would anger less customers. More

Service was quick. Price was to high, and charged me for something I didn't want. Had a screen shot of the service i set up and the price, but even after the coupon it Price was to high, and charged me for something I didn't want. Had a screen shot of the service i set up and the price, but even after the coupon it was more More

Quick and efficient! Made sure everything was done correctly and in a timely manner. Highly recommended! Made sure everything was done correctly and in a timely manner. Highly recommended! More

This was my first time going to Patriot. I recently moved back to Tulsa to find most dealers had moved to the far burbs. Patriot is very convenient and the people there were very friendly I recently moved back to Tulsa to find most dealers had moved to the far burbs. Patriot is very convenient and the people there were very friendly and professional. Ray kept me informed the whole way and let me know as soon as he could what the prognosis was. Definitely will return for more service and possibly my next vehicle. More

Nice people and always helpful. Easy to deal with and great selection of cars and trucks. Easy to deal with and great selection of cars and trucks. More

The wait to drop off was longer than anticipated. The part I asked about the week before arrival also was not at the dealership and they had to get it from another dealership. The part I asked about the week before arrival also was not at the dealership and they had to get it from another dealership. More

Daniel did a great job taking care of me. I have been very impressed with the service department at Patriot. Originally, I was interested in getting a new truck but had some problems with the I have been very impressed with the service department at Patriot. Originally, I was interested in getting a new truck but had some problems with the sales staff. I asked them to help me get my oil changed and I would talk to them about it. Long story short, the sales person was not honest with me about the hours and they weren't open when I drove over there. I felt he just wanted me to come to the dealership to pressure me instead of build a relationship. Daniel made things right and scheduled me in the next business day when I'm sure they were already full on appointments. I realize sales and service are separate businesses at dealerships and their service is great! I'm happy to do business with their service departments and feel like I can build a relationship with them. My wife has a brand new Jeep she bought 2 months ago and I have Ram Rebel that I intend to bring to Patriot for any maintenance needs. Thank you! More