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Patriot CDJR of Tulsa - Service Center

Tulsa, OK

4.0
507 Reviews

507 Reviews of Patriot CDJR of Tulsa - Service Center

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April 25, 2023

I bought a new Ram July 2022. Didn't get a anti-theft tool to remove the anti-theft lug. Had a tire go flat, and didn't have the anti-theft tool to change the flat. Ruined the More

by vernwilson160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Sanko, Ben Perry
Report | Print
May 01, 2023 -

Patriot CDJR of Tulsa responded

Hello Vern, We apologize for the negative experience in which you had with us. However, we cannot seem to find your visit in our system and would like to look more into what has happened. Please contact me cgilmore@bobmoore.com at your earliest convenience so we may speak further. Respectfully, Chris Gilmore, General Manager

April 19, 2023

I won't take my vehicle any where else. Russell is the best and takes great care of us. He goes above and beyond every time. More

by Smocked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Donahue
Report | Print
Apr 24, 2023 -

Patriot CDJR of Tulsa responded

Very pleased to hear you’re happy with your auto service. You want your vehicle running right, and so do we, Thank you for your kind words about Russell. Come back again for anything you need. Thanks again for the kind words.

March 17, 2023

Fixed my car and delivered to me in 2 days they knew what the problem was More

by sharongalvan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aislinn Willander, Kari Fieszel
Report | Print
Apr 10, 2023 -

Patriot CDJR of Tulsa responded

Your car is important, Sharon. We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you.

January 30, 2023

We needed a new key FOB covered under a warranty. The entire team at Bob Moore Of Tulsa took good care of us. They ordered the part and called me when it arrived. Paul in the service department took More

by PP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service Dept., Ben Perry, Matt Norman
Report | Print
Feb 09, 2023 -

Patriot CDJR of Tulsa responded

We’re so pleased Paul in our Service Department lived up to your expectations! It’s great to hear you’re satisfied with the work. Let us know if there’s anything else we can do!

November 23, 2022

Great service department and very smooth process for getting my Jeep serviced. Very knowledgeable and friendly service advisors More

by Peter Mullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Russell
Report | Print
November 22, 2022

Russell’s customer service was phenomenal! I will definitely be bring my vehicle back for service. More

by leola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
September 27, 2022

It took a while to get my parts in. But once in, Russell and his team fixed my Truck quick. Now it runs like new. Great job !!! More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Oct 05, 2022 -

Patriot CDJR of Tulsa responded

We appreciate your positive comments regarding Russell and our Service Department at Bob Moore Chrysler Dodge Jeep Ram Of Tulsa. We hope we’ve made a friend—and a permanent customer—in you, Chris. We’ll do our best to live up to your review.

July 11, 2022

The absolute worst experience I’ve ever dealt with I’ve gotten several new cars will never own a Dodge again nor would I ever recommend buying anything from Bob Moore Dodge More

by Bobby Hailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Freeman, Ben Perry, Matt Norman, Deanna Lopez
Report | Print
June 29, 2022

Russell did a great job taking care of my concerns. Easy quick appointment time. Always a nice experience. More

by move8587@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Jun 30, 2022 -

Patriot CDJR of Tulsa responded

We’re happy to pass along your comments to Russell! If you're ever in need of more help, please let us know!

June 27, 2022

Very friendly service dept, they always seem happy to be there and make you glad to be there too. Sales staff is great, attentive and friendly without seeming pushy. I look forward to getting my service don More

by rodger_childs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell, Ramon Miller, James Wilkens
Report | Print
Jun 28, 2022 -

Patriot CDJR of Tulsa responded

Everyone in our Service Department and Sales Team will be pleased to read your comment, Rodger. It’s a great feeling when auto service goes right. At Bob Moore Chrysler Dodge Jeep Ram Of Tulsa, we want every customer to know that feeling. Thanks again.

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