Patriot CDJR of Tulsa - Service Center

No communication when vehicle was done, and had to wait for several people to find my ticket and get it completed. for several people to find my ticket and get it completed. More

Not satisfied. Vehicle damage on packing lot. No acknowledgement, bad service no update or follow ups nocalls Vehicle damage on packing lot. No acknowledgement, bad service no update or follow ups nocalls More

The service was good but they did forget to check one thing but overall great experience thing but overall great experience More

I was accommodated quickly and was provided information on future maintenance options. I had a short wait. on future maintenance options. I had a short wait. More

The dealership was very professional. I am happy that I was able to have a Patriot Dealership to go to in Tulsa. I purchased in Bartlesville and it would have been difficult to drive to I am happy that I was able to have a Patriot Dealership to go to in Tulsa. I purchased in Bartlesville and it would have been difficult to drive to Bartlesville everytime I needed to have it serviced. I truly enjoy the Patriot Dealerships. More

Poor customer service since it changed from Bob Moore to Patriot. No time for an explanation or to even discuss issue. Patriot. No time for an explanation or to even discuss issue. More

The waiting area was very pleasant and I was very happy with the service and the time it took to complete the service. with the service and the time it took to complete the service. More

The service advisor couldn’t remember my jeep was new and under warranty. No help offered, no manager contact to try to resolve issues! Poor communication and lack of customer service. Never offered assistan under warranty. No help offered, no manager contact to try to resolve issues! Poor communication and lack of customer service. Never offered assistance when I didn’t have a ride. Tried to comp my oil change then charge me for additives and then put me down when I questioned charges. More

Immediately had issues with the vehicle. Had the car less than 18 hours and it would not start. Took this dealership more than 15 phone calls and 3 days to get a call back. Ended up using Had the car less than 18 hours and it would not start. Took this dealership more than 15 phone calls and 3 days to get a call back. Ended up using a mobile mechanic service after 6 days of this car sitting in my driveway not starting and this dealership not doing anything. Half the time I called no one would even answer the phone. The vehicle was purchased for my 17 year old granddaughter, who happened to be with me every step of the way, and was not a good first experience buying a vehicle. Would never recommend this dealership. I will say the only person I would ever want to deal with at this facility is the service department manager, Brian. More

They did good work for a good price. My only issue is the 3% fee for payment with cards. Business wise, if you upper the prices by 3% and then gave a 3% discount for cash payments it wou My only issue is the 3% fee for payment with cards. Business wise, if you upper the prices by 3% and then gave a 3% discount for cash payments it would anger less customers. More