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Patriot CDJR of Tulsa - Service Center

Tulsa, OK

4.0
473 Reviews

473 Reviews of Patriot CDJR of Tulsa - Service Center

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April 27, 2022

First time we’ve taken our Jeep to Bob Moore, and it won’t be the last. Outstanding customer service and the repair work was done very quickly and completely. Very satisfied with all aspects of this r More

by Mark B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Frailey was our outstanding service advisor.
Apr 27, 2022 -

Mark B responded

Outstanding service

Apr 28, 2022 -

Patriot CDJR of Tulsa responded

Your Jeep is important, Mark. We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you.

April 27, 2022

Very helpful, quickly got help and had my vehicle oil change done in no time. Definitely will come back for future service. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Perry
Apr 28, 2022 -

Patriot CDJR of Tulsa responded

We appreciate your positive comments regarding our Service Department at Bob Moore Chrysler Dodge Jeep Ram Of Tulsa. We hope we’ve made a friend—and a permanent customer—in you, Kevin. We’ll do our best to live up to your review.

April 03, 2022

Diagnosed the problem and had it fixed the same day. Overall a very easy and pleasant visit. More

by Mitchel B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 04, 2022 -

Patriot CDJR of Tulsa responded

Mitchel, there is nothing better than a quick and seamless service experience - glad we could be of assistance to you!

March 28, 2022

Russell at Bob Moore did a great job on replacing my cars transmission. Friendly people, and Great service! More

by Emily Shelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Donahue
Mar 31, 2022 -

Patriot CDJR of Tulsa responded

Emily, thanks for allowing us to replace your car's transmission. It’s great to hear you’re satisfied with Russell's work. Let us know if there’s anything else we can do.

February 25, 2022

They was fast and courteous knowledgeable and didn’t give me a service I didn’t need More

by Lbrownjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
Feb 28, 2022 -

Patriot CDJR of Tulsa responded

There is nothing better than a quick and seamless service experience - glad we could be of assistance to you!

February 16, 2022

I bought my Ram Longhorn 2500 pick up from Bob Moore in 2016. It has had an outstanding recall now for several years. There was not always a fix for the recall, now they are wanting to weld suspension part More

by craig.harding73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Russ
Feb 17, 2022 -

Patriot CDJR of Tulsa responded

Hello Craig, First, thank you for bringing this to our attention. We need to know everything, good or bad, to serve our customers. So, if you wouldn’t mind, I’d like to learn more about what happened, find the cause, and seek a solution that works for both of us. Please contact me at cgilmore@bobmoore.com. Thank you, I look forward to speaking with you. Respectfully, Chris Gilmore, General Manager

February 07, 2022

I’ve had three repair experiences with Bob Moore Jeep in Tulsa and every time was an exceptional experience. This is my ‘go to’ place for my Grand Cherokee maintenance. My service advisor, Paul was especial More

by Peter Mullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul my Service Advisor
Feb 08, 2022 -

Patriot CDJR of Tulsa responded

Peter, thanks for allowing us to service your Jeep Grand Cherokee. It’s great to hear you’re continually satisfied with the work and with Paul. Let us know if there’s anything else we can do.

January 17, 2022

Service advisors and manager are respectful and honest. They let me know the work that was going to be done and had it completed in a timely manner. Had an issue that arose after I left the dealership from More

by Kirk Kaps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul - Service Manager, Ben Perry
Jan 18, 2022 -

Patriot CDJR of Tulsa responded

Kirk, a great review makes it a great day for us. It’s good to know you’re pleased with our Service Department’s work on your truck. Next time you're in town, stop by and say hello.

January 10, 2022

Very honest. Fixed everything without much cost. Not my first time here and I will always be comfortable going back. Very good communication. More

by Srt8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul in service, Ben Perry
Jan 11, 2022 -

Patriot CDJR of Tulsa responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

November 17, 2021

They were friendly and did my car quickly. The advisor let me know on a timely manner when everything was done More

by Sthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Donahue, Ben Perry
Nov 22, 2021 -

Patriot CDJR of Tulsa responded

Thanks for your business AND your kind words. Service Departments aren’t out front with all the lights and sparkle, but we do like to shine for our customers. Glad you’re one of them.

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