Patriot CDJR of Tulsa - Service Center

They did a total inspection in 30 minutes when it was over a hour. I don't believe that they checked everything and I got a receipt that they didn't check everything that they used to check when it was t over a hour. I don't believe that they checked everything and I got a receipt that they didn't check everything that they used to check when it was the other company. I will be using another dodge dealer. More

Honestly good people I’ll take my truck here for life . Won’t start you wrong Won’t start you wrong More

Came in for an oil change and check engine light. I was treated great and my vehicle came out driving good. Everyone was really nice towards me and my 5year old son even when he was holding their ear I was treated great and my vehicle came out driving good. Everyone was really nice towards me and my 5year old son even when he was holding their ears hostage with stories. More

Patriot has provided a high quality of service after the sale and has met all of my expectations after the sale. sale and has met all of my expectations after the sale. More

Fast Friendly Austin Taylor was outstanding Will refer people for sure Had a great experience refer people for sure Had a great experience More

I've been here two times both times they went above and beyond, and my vehicle was ready earlier than they said it would be. beyond, and my vehicle was ready earlier than they said it would be. More

Service department is evidently understaffed: • I had an 8 AM appointment and arrived just before 8. The garage was full and I had to wait 15 minutes along with another customer to even get in the service d 8 AM appointment and arrived just before 8. The garage was full and I had to wait 15 minutes along with another customer to even get in the service door. • There was only one writing service advisor so there was another 10 minutes while he helped another customer. • I had what I recalled as a prepaid synthetic oil service and tire rotation. I ended up with not synthetic oil and had to pay $20 for my tire rotation. I only run synthetic in my vehicles. • The total wait time was 2 hours. What Express Lube are you guys referencing? More

I appreciate the fact I can schedule a service appointment on-line. The customer service I received was excellent from everyone I encountered. The waiting room was comfortable. The service prov appointment on-line. The customer service I received was excellent from everyone I encountered. The waiting room was comfortable. The service provided was performed in a timely manner and fit my schedule. More

They did not have the part I needed. They said one was at the Broken Arrow dealership. I asked: When do they close? Your parts clerk told me they close at 6:00. I got there, got the par They said one was at the Broken Arrow dealership. I asked: When do they close? Your parts clerk told me they close at 6:00. I got there, got the part, only to learn their service shop closes at 5:00. So I had to come back to Patriot dealership the next day to get the part programmed. I think a little better communication would have helped. I was never given an estimate of my service needs. More

Great customer service and friendly atmosphere! Everyone was helpful and explained everything I needed to know! Everyone was helpful and explained everything I needed to know! More