Patriot CDJR of Tulsa - Service Center

Everyone was polite, the work on my vehicle was done in a timely manner. Service was great. timely manner. Service was great. More

The service and personnel at Patriot CDJR is so much better than what I experienced with the previous dealership. better than what I experienced with the previous dealership. More

WHEN I BROUGHT THE JEEP IN FOR THE WARRANTY WORK AND THE DEFROST RECALL, I WAS TOLD THERE IS ANOTHER RECALL THAT NEEDS TO BE HANDLED, BUT, THE PART WAS NOT IN STOCK. HOWEVER, DANIEL ASSURRED ME THAT HE WAS DEFROST RECALL, I WAS TOLD THERE IS ANOTHER RECALL THAT NEEDS TO BE HANDLED, BUT, THE PART WAS NOT IN STOCK. HOWEVER, DANIEL ASSURRED ME THAT HE WAS ON TOP OF IT AND WOULD CONTACT ME. THAT WAS ON MAR. 11, 2024. TODAY IS MAR. 28. IT'S BEEN 17 DAYS. I WOULD APPRECIATE AN UPDATE ON THE STATUS OF THE RECALL MENTIONED MAR. 11. More

Exceptional service from the moment I contacted them until I drove away. I was in a pinch, out of town - afternoon on a Friday - Daniel and Ilidio worked their magic to not only get me slotted in on a until I drove away. I was in a pinch, out of town - afternoon on a Friday - Daniel and Ilidio worked their magic to not only get me slotted in on a short-notice, but locate the necessary parts which were not stock - Patriot is the definition of customer centric service and I am thrilled to be relocating to the area and making them my dealership of choice! More

Excellent job. Daniel was extremely professional and transparent! This was my first time going there, and I’ll certainly be back! Daniel was extremely professional and transparent! This was my first time going there, and I’ll certainly be back! More

It was a great experience! Everyone was courteous and helpful and I was very pleased with my visit! Everyone was courteous and helpful and I was very pleased with my visit! More

Service was as expected, prompt and on time. Service advisor was kinda pushy on up-charging. I understand that’s how they make more money, but my no means no Service advisor was kinda pushy on up-charging. I understand that’s how they make more money, but my no means no More

Literally took my truck to the service department to get an estimate on a piece needing replaced under the front bumper. Got the estimate, guy goes back out to do what we discussed. He then comes back and s an estimate on a piece needing replaced under the front bumper. Got the estimate, guy goes back out to do what we discussed. He then comes back and says “I need you to follow me.” I’m thinking we’re going to sign off on what they done or something. He takes me out to my truck and says, “I finished with your truck and parked it here (behind some customer’s vehicles) and someone backed into your truck.” I can’t even speak I’m so mad. I call my boyfriend who’s inside and tell him. Now here’s what’s making me even more mad, dude never said sorry or hey, let me see what our service department would charge to fix this. My truck still has paper tags on it. Literally got it February 21st. No I didn’t get my truck from them but it was in their possession when the incident occurred. I’m extremely livid! More

Daniel was great to work with. Only complaint is that I came in for an oil change only and I agreed to the oil additive which should have been about $80 after the coupon I had, bu Only complaint is that I came in for an oil change only and I agreed to the oil additive which should have been about $80 after the coupon I had, but when I went to pay I was charged over $120. I wasn't expecting that. More

Set appointment 1 week out. Arrived at my Appointment time, still had to wait 2 days before getting started. When I received a call that it was completed, I showed up for pick u Arrived at my Appointment time, still had to wait 2 days before getting started. When I received a call that it was completed, I showed up for pick up, and it still wasn’t completed. Forgot to do the oil change. Dealership is nice and clean. More