Patriot CDJR of Tulsa - Service Center

The service was amazing, and the guy that was helping us with our purchase was so nice and he brought us the perfect car that matched our expectations, fully recommended with our purchase was so nice and he brought us the perfect car that matched our expectations, fully recommended More

Appointment wasn’t honored. I was told I need a transmission flush for $300 but Chris Nickel said I don’t have a transmission that flushes on my model. It was a series of mistak I was told I need a transmission flush for $300 but Chris Nickel said I don’t have a transmission that flushes on my model. It was a series of mistakes along with not honoring the online appointment. I switched to Chris nickel. It’s cheaper and they tell me I have different parts than what you tried to charge me for. More

Very helpful anything I need patriot is on top of it thank you guys so much for making the vehicle experience easy thank you guys so much for making the vehicle experience easy More

Very poor communication from everyone. I’ve had to call several times trying to reach someone to find out what was taking so long and I couldn’t get anyone to call me back. I left several I’ve had to call several times trying to reach someone to find out what was taking so long and I couldn’t get anyone to call me back. I left several messages and even tried reaching out to general managers leaving them messages as well and still no call backs. Took a month just to get a rear main seal replaced and after they were finished they left the bottom of the truck and parts covered in oil. They had my keys and paperwork misplaced claiming they didn’t know what my key went to so they just put my stuff at the bottom of other work orders. Sorry but I wouldn’t recommend this place to anyone nor would I ever come back for any sort of service. More

The pros: the price was fair The cons: the communication was horrible. I dropped my truck off in the morning to get new tires, alignment, hitch connection checked, and oil changed. I never hea communication was horrible. I dropped my truck off in the morning to get new tires, alignment, hitch connection checked, and oil changed. I never heard a word all day. I tried to call at 3:20pm to see if the car was ready, left 2 voicemails, and finally got ahold of someone an hour and half later. I had to call 8 times. If you don’t mind waiting and never hearing anything this is the spot for you. I was never told about a 3% charge if using a credit card to pay. After spending $1200 I got that nice surprise when I could have easily brought my checkbook to avoid that cost. When I got home I noticed that the oil change sticker had not been replaced nor had the oil life been reset on my truck. I had to double check with the service department to make sure the oil had been changed. These are the most simple things to fix (Communication, change a sticker, reset the oil life). More

I ended up paying more than the initial quote. They assured me that the diagnostic fee would be covered by my extended insurance, but that wasn’t the case, I was misled. They assured me that the diagnostic fee would be covered by my extended insurance, but that wasn’t the case, I was misled. More

Work was done well, and the final cost was less than I was originally quoted. was originally quoted. More

I went in to get 2 new fobs. Got 2.new fob but they didn’t have the keys for them They also took it upon themselves to flush my brake fluid. although ididn’t all for any addi Got 2.new fob but they didn’t have the keys for them They also took it upon themselves to flush my brake fluid. although ididn’t all for any additional services I’ll take my business elsewhere next time. More

Jared was someone that took care of the customer in the midst of an awful situation. He went above and beyond. midst of an awful situation. He went above and beyond. More

Great fast service, was greeted in a timely manner and was kept up to date! was kept up to date! More