Patriot CDJR of Tulsa - Service Center

I made an appointment for my first of two free oil changes. My husband took car to dealership. He was impressed with how quick the appointment went for the oil change. changes. My husband took car to dealership. He was impressed with how quick the appointment went for the oil change. More

They are very helpful and willing to work with people, I have recommended a few people over there and they have been satisfied as well have recommended a few people over there and they have been satisfied as well More

Everything was smooth. The communication as they made progress was helpful. Everyone was friendly and very helpful. The communication as they made progress was helpful. Everyone was friendly and very helpful. More

My rear diff light came on, we researched it and found that the sensors go bad in jeeps. The service advisor told me it needed a new transfer case and TS control module. He said he could never get my warr that the sensors go bad in jeeps. The service advisor told me it needed a new transfer case and TS control module. He said he could never get my warranty on the phone. I called them and got them on the phone 3x that day but when I called the dealership to get the SA on a 3way call, they would not answer. I called the 18x. I went to the dealership and they gave me a free loaner and got my ext warrant approved. They said it would take 1.5 - 2 weeks for the part to come in, it took 3 weeks and I could not get an update on my service. I had to keep texting and reaching out with no response. After a month, I get a text that my vehicle is ready. I picked it up, drove it to my office and the light came back on. They had me bring it back and said it was sensor on the rear locker. They had it another week and then called to say it was ready. I told them I had to travel that weekend to Texas. On the way to Texas, the light came back on. I took it to the dealership in Texas where I purchased it, and they said the only way to fix this problem is a new wiring harness. They will fix it correctly. I sent a video of the light blinking on Saturday, today is Tuesday and they have still not reached out, EXCEPT the SA sent me a text of a screenshot of his user ID and PW, thinking he was sending it to his manager. Still no communication about my vehicle. Very poor communication, no customer service skills. More

They have very good service, and happen too be quick with their good quality work. their good quality work. More

Great service. Courteous service agent who gathered my information quickly and gave me an estimated time of completion Courteous service agent who gathered my information quickly and gave me an estimated time of completion More

Great service, and everyone is so helpful! Definitely highly recommended to everyone I know for sure! Definitely highly recommended to everyone I know for sure! More

Great job explaining everything Johnny was very helpful showing me the different ram vans So was the finance department showing me the different ram vans So was the finance department More

efficient and helpful. I will be back again this is where I always get my oil changed I will be back again this is where I always get my oil changed More

Sloppy work - grease on exterior and interior of car, forgot to tighten all lug nuts and had to come to me to tighten them because they “forgot to check “ the new guy. We’ve used them other times and thi forgot to tighten all lug nuts and had to come to me to tighten them because they “forgot to check “ the new guy. We’ve used them other times and this will be the last. The check in process and wait time were great! Just don’t like having grease all over my paint and seats. More