Patriot CDJR of Tulsa - Service Center

Everyone was great very helpful kept me update fast service. Great customer service very friendly staff Daniel was awesome. service. Great customer service very friendly staff Daniel was awesome. More

We talked through everything I needed including the oil change,recall information and warranty work. Then we agreed on a price and I signed the paperwork. That was a Friday. I had to call the following Tue change,recall information and warranty work. Then we agreed on a price and I signed the paperwork. That was a Friday. I had to call the following Tuesday to find out what was going on since they never called me. They tried to charge me for what was warranty when I went to pick up. We initially agreed on $22.95 just for them to try and bill me almost $570. They also altered the document I signed that had my price after I signed it. I ended up paying over $80 when it was said and done after I argued. We do not recommend them. More

Good job rotating and balancing my tires. Quick service. Waiting room was sufficient. Scheduling was easy. Quick service. Waiting room was sufficient. Scheduling was easy. More

Respectful expedient and professional is what I received that this dealership. As a fixed operations director I know the importance of these surveys. that this dealership. As a fixed operations director I know the importance of these surveys. More

Fast, Reliable, Friendly, would recommend to everyone! I will absolutely be taking my car here for the rest of its life! I will absolutely be taking my car here for the rest of its life! More

Dropped truck off on Thur evening for an 0800 Fri appointment. Called service department on following Monday afternoon was transferred to the service department and no one picked up. Went to dealer appointment. Called service department on following Monday afternoon was transferred to the service department and no one picked up. Went to dealership on Monday afternoon met with service manager, not to complain, but he was the only person available. The Truck had not been touched. Called on Wednesday was transferred to service department and was told Daniel would call me back. He never called. Went to the dealership service department on Wednesday afternoon and met with service manager as Daniel was not available. Service manager returned and said the truck had not been worked but if I had time, he would have someone look at it now. It turns out that all my truck needed was a battery. When I picked up my truck I asked the service manager if the recalls had been completed and was told "that's a good question he would check and call me for scheduling regarding the recalls." At this point I don't know if the recalls have been done or not. The service manager was very polite however, after going up there to check on my vehicle in person two times and having to talk to the service manager 2 times, I'm not sure how my truck fell through the cracks. More

We bought the truck on August 22nd it's been 25 days waiting on to get the AC fixed we still don't have the truck now we're waiting to get the seat fixed waiting on to get the AC fixed we still don't have the truck now we're waiting to get the seat fixed More

Extremely pleasant place. relaxing. The female clerk was wonderful! Attentive, cheerful,courtious and very knowledgable. I am not computer savvy. I had a coupon to download. T relaxing. The female clerk was wonderful! Attentive, cheerful,courtious and very knowledgable. I am not computer savvy. I had a coupon to download. They did it. Even to let me use his I phn. But They helped me. Pressed for time as vehicles started to lineup. They went beyond making me comfortable physically. My mind as well. Excellent service when you feel at home. I will continue to be a return customer. And as always, a clean waiting room, nice atmosphere with snacks ...a very nice touch. My 7yr old grandaughter made a little friend. Thank you. Regina Mcmillion More

Salesman was nice and efficient but finance department sucked!!!!! We had to sign paperwork 3 different times with 3 different terms over 5 different days. 8+ hours onsite to buy a car. Horrible. sucked!!!!! We had to sign paperwork 3 different times with 3 different terms over 5 different days. 8+ hours onsite to buy a car. Horrible. More

Timely ans friendly service a little disappointed with the tech due to him identifying a problem and not telling me. Chris got involved and has ordered the necessary parts and repairs scheduled. Very re the tech due to him identifying a problem and not telling me. Chris got involved and has ordered the necessary parts and repairs scheduled. Very responsive!!!! More