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Patriot CDJR of Tulsa - Service Center

Tulsa, OK

4.0
507 Reviews

507 Reviews of Patriot CDJR of Tulsa - Service Center

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October 21, 2024

I was charged $24. 99 for an additive I told Ryan I didn’t want. And, he told me a tire rotation and balance was $49. I was charged $59.99 More

by AMESFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a two-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

October 21, 2024

He was knowledgeable and the service was fast. I also got many other questions answered while I was there. More

by skdennis81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Gramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Adams, Christopher Rodgers, Ronny Roughton
October 17, 2024

This was the worst experience I have ever had with purchasing a vehicle—horrible customer service with everyone involved.. More

by michele.bass
Recommend Dealer
Yes
Employees Worked With
Ramses Rodelo-Great, Rey Pina-terrible custoomer service,called his wife while I was trying to make a puchase. Disrespected me and was rude and insulting when speaking to me. Never returned my phone calls or texts after i purchased the car , Teresa Adams
October 17, 2024

Good service, attentive, not too pushy, and willing to work within the customer’s budget. More

by androb212006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carson Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a two-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

October 15, 2024

Worked hard to repair my vehicle since It was broke down there we were traveling to Indiana More

by rcm71cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Took 2 hours to get an oil change. Didn't notify us when we the Truck was finished. We texted on the text chain they started and after not hearing back, went looking in the lot and s More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Rodgers
October 14, 2024

I have no issues with the work done, but it took 2. 5 hours to complete my oil change, even though I had an 8 am appointment, and they said it would take 45 min to an hour. Had it not taken so long I co More

by dedemarie29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Adams, Christopher Rodgers, Ronny Roughton
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a two-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

October 12, 2024

Very helpful with getting my truck fixed. Christopher went above and beyond. Great service department and staff! More

by BOLIVER84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rodgers
October 10, 2024

Run away from this place . Keep your money. They will promise one thing but will do another. More

by LA_COOKIES2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a one-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

October 10, 2024

Fast service, and the repair service man was really friendly. Thanks to all the staff. More

by Db2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rodgers
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