Patriot CDJR of Tulsa - Service Center

Given the name and all the American flags flying, you would think they would make an effort to deliver decent service to military Veterans. However, the service has been nothing but frustrating. I’v would think they would make an effort to deliver decent service to military Veterans. However, the service has been nothing but frustrating. I’ve been attempting since August 2024 to get a seatbelt replaced, and despite numerous promises that I would be contacted when the part arrived, I’ve had to constantly follow up myself (both prior to Patriot’s purchase of Bob Moore and after) only to be told it still hasn’t arrived. I even prepaid over $400 for the service! January 2nd, 2025–still no part. I asked for a refund out of sheer frustration, and now the Service Manager says they can’t refund my credit card and will have to issue a check instead which will further delay me seeking seatbelt repair with an alternative place. More

This dealership is very easy to deal with. They are very pleasant and efficient. Customer service is very good. They are very pleasant and efficient. Customer service is very good. More

Awesome dealership, told them our whole story, they (Patriot Auto) listen attentively and behold the car of our dreams. I will be going here for the rest of my life to get a vehicle each time, I think (Patriot Auto) listen attentively and behold the car of our dreams. I will be going here for the rest of my life to get a vehicle each time, I think you should too More

My experience with Patriot Auto was very pleasant. Micah and Zack, sales assistants were informative and personable And Kostantine, as sales manager, helped transact doing business together even smoo Micah and Zack, sales assistants were informative and personable And Kostantine, as sales manager, helped transact doing business together even smoother.. I WAS PLEASED. Thanks, guys! More

Was very happy with the service we received from the sales staff and everyone we encountered sales staff and everyone we encountered More

Great thanks y’all did good and they charge my jeep back up they were friendly up they were friendly More

Fast in and out thank you for doing my recall very fast hope there’s no more recall hope there’s no more recall More

Nathan was great to work with and made sure I was charged what was initially quoted. He also followed up on the rewards program for me and kept me updated on the progress of my vehicle. what was initially quoted. He also followed up on the rewards program for me and kept me updated on the progress of my vehicle. More

Very pleasant and easy to deal with. Very enjoying speaking, and plus communication. No issues with an out of state deal. Very enjoying speaking, and plus communication. No issues with an out of state deal. More

I had the clock spring replaced on my Jeep Wrangler. The tech scarred and gouged the plastic shroud around my steering wheel. I also feel the steering wheel was not torqed to the proper specs. I know th The tech scarred and gouged the plastic shroud around my steering wheel. I also feel the steering wheel was not torqed to the proper specs. I know there are specific tools that are made to prevent damage to plastic interior trim but i guess he decided to use a screwdriver instead. More