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940 Reviews of Patriot Buick GMC - Service Center
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July 10, 2018
Amazing service writers! This is the best service department! Heather and the other service dept girls are so kind and helpful!! It is so nice to see women service writers! This is the best service department! Heather and the other service dept girls are so kind and helpful!! It is so nice to see women service writers! More
by jmleahy88
Verified CustomerEmployees Worked With
Heather , John Schmidt
July 08, 2018
My Favorite Dealer! Simply the best! This will be the one and only dealer you will ever need! James is my favorite service manager and will always leave you satisfied. Simply the best! This will be the one and only dealer you will ever need! James is my favorite service manager and will always leave you satisfied. Thank you! More
by ASHFROEBE
Employees Worked With
Alyssa Stanley
July 07, 2018
Short my Oil change was completed in a timely manner and the service person was very pleasant and she explained what service was done to my truck my Oil change was completed in a timely manner and the service person was very pleasant and she explained what service was done to my truck More
by lewisflinn
Employees Worked With
Heather
July 03, 2018
Professional and punctual Patriot never disappoints in regards to professionalism. Knowledgeable and courteous staff are always a pleasure. Timely in their approach and executi Patriot never disappoints in regards to professionalism. Knowledgeable and courteous staff are always a pleasure. Timely in their approach and execution. Will always come back. More
by BRIAN.GARBER
Employees Worked With
James froebe
July 01, 2018
Very pleasant Rachael and all the service advisors were very pleasant and helpful...as always. She made sure my concerns were heard and there was a clear understan Rachael and all the service advisors were very pleasant and helpful...as always. She made sure my concerns were heard and there was a clear understanding on what the service tech was going to do and any costs. She made sure there was a clear understanding on both sides. More
by smoyer33
Employees Worked With
Rachael
July 01, 2018
100 dollar oil change So for a few weeks I've been getting calls from Patriot GMC stating I have a service credit of 26 dollars on my account from past services. I asked if So for a few weeks I've been getting calls from Patriot GMC stating I have a service credit of 26 dollars on my account from past services. I asked if I could use that towards an oil change and was told yes. So I dropped the truck off thinking all day after the credit the oil change would be maybe 35 bucks. I get the call my truck is ready to be picked up. Its Friday, I'm in a good mood and SLAM!!!! I am handed a bill for an oil change for no lie 101 dollars. That's right 101 American dollars not Canadian. For an OIL CHANGE. So I'm like OK they got me, shame on me for being so trusting. I should have known 26 dollar service credit was bait and I got the hook. So I asked if that was after the service credit being applied and was told no. So I gave a simi-sweet breath of relief. Please apply my 26 dollar service credit to my bill I asked kindly. Sorry sir but only use 10% of your total total service credit towards an oil change. They got me again. So final total bill for an oil change after my service credit was 99 American dollars. The story is 100% true but worth every penny because I'll be telling this story for years to come. I plan on laminating my bill so when people say it cant be true I can pull out the bill. Thanks Patriot GMC Sincerely More
by DVDEBLING
Employees Worked With
I didn't work with anyone on the list
June 27, 2018
Terrible Customer Service Customer service is horrible at the Boyertown location. The only reason I use that location and not the limerick is because I can walk home while my c Customer service is horrible at the Boyertown location. The only reason I use that location and not the limerick is because I can walk home while my car is being worked on but now I may just go to the limerick one now either way. The people are rude and make snide comments. We had rewards money to use and my husband called to make my appt and was told we could use the rewards money towards the service but when I picked up my car I was told no. Then heather finally said rudely just give her 10% off. I was just wondering why my husband was told one thing and I was told another. This is not the only time we are told conflicting things at this location. More
by dgkellon
Employees Worked With
Heather, Rachel
June 23, 2018
Service for GMC 1500 Sierra w/ 145k miles My GMC Sierra has 145k miles on it and runs like new. The service team at Patriot takes good care of my truck and i know all parts used are OEM replac My GMC Sierra has 145k miles on it and runs like new. The service team at Patriot takes good care of my truck and i know all parts used are OEM replacement parts which gives me higher confidence in the work. Looking to go for another 145k! More
by diffenderfer34
Employees Worked With
Heather and rest of service team
January 11, 2017
excellent place for your car or truck I have had nothing but excellent experiences with Patriot. There have taken good care of my truck and been very patient and attentive to my requests. I have had nothing but excellent experiences with Patriot. There have taken good care of my truck and been very patient and attentive to my requests. There have been a few occasions where I have been late and they still take me and get my issues resolved. More
by templephil
Employees Worked With
Service desk employees. All awesome
March 08, 2013
Always treated with respect and forthrightness. When we disagree about an issue, it is completely explained. Even something that should have been fixed last visit Andre occurs again is taken care of comp disagree about an issue, it is completely explained. Even something that should have been fixed last visit Andre occurs again is taken care of complementary. Small town local dealer doing things the way it used to be done with a handshake. You better at least consider doing business here. More
by Khettel
Employees Worked With
James Froebe , Ed Allwine
