Patriot Buick GMC - Service Center

My experience with Patriot GMC Service Department in Boyertown. I brought my vehicle in for an oil change and alignment on my Yukon. The service advisor, Jeremy, quoted my a price of $249 for the alignm Boyertown. I brought my vehicle in for an oil change and alignment on my Yukon. The service advisor, Jeremy, quoted my a price of $249 for the alignment. When I asked about the $199 special, I was told there was no special on alignments. I went on Patriot's website and showed the advisor the $199 special on their website. This was an additional $50 dollars they were trying to charge me. How do the service advisors not know the service specials the dealership is running. How many people were over charged? Then I was quoted a price between $900-$1000 for a water pump replacement. Then additional $2000 for an oil pan seal replacement. I asked about assistance with this repair. I was given financing information about Sunbit. I called GMC Customer Care for assistance. They reached out to the dealership to see what could be offered. Rodney, Service Manager, responded with the 0% financing and $100 off the repair. I reached out to other GMC dealerships for price quotes. I was quoted a price of $622 by another GMC dealer. When I called Patriot to inform Jeremy of this, then all of a sudden Rodney could match the other dealerships price. This is price inflation to the max. The same repair is almost $370 cheaper at another dealership. Why did it take another dealership with a cheaper price to get Patriot to work with the customer. Patriot has lost a customer over this incident. I feel they were inflating the prices and ripping me off. Thank you to the new dealership I will be deal with from now on. More

The mechanic was really great he found a problem which the last mechanic told me the noise was normal I really appreciate him checking it out really good the last mechanic told me the noise was normal I really appreciate him checking it out really good More

The best dealership I've ever been too. The place is super clean every single employee is super helpful.nevee seen a tighter run dealership . Definitely worth the ride out to Boyertown. joe The place is super clean every single employee is super helpful.nevee seen a tighter run dealership . Definitely worth the ride out to Boyertown. joe abidelli(salesman) is hooking me up with the best deal ever on a new sierra. Which is a well needed upgrade. From my 2014 Silverado. I would recommend if your a Chevy/ GMC or Buick person to just go and talk to them before you go to any other dealership as they are awesome More

Great service department; friendly staff, welcoming atmosphere, and reasonable pricing for services. Highly recommended for factory maintenance. atmosphere, and reasonable pricing for services. Highly recommended for factory maintenance. More

I've been a customer of Patriot Buick since 2019 for all my sales and service needs they are awesome my sales and service needs they are awesome More

Everyone at the dealership was very helpful and knowledgeable in servicing my SUV And did it in A timely manner. knowledgeable in servicing my SUV And did it in A timely manner. More

Kasey was on top of my issue, performed recall as it just hit the books, found the problem and repaired, was waiting on truck. They needed to keep overnight loaner provided. Great job! hit the books, found the problem and repaired, was waiting on truck. They needed to keep overnight loaner provided. Great job! More

Quick and easy scheduling. Car was done on time. Employees were very friendly. I was happy with the service. Car was done on time. Employees were very friendly. I was happy with the service. More

All my questioned were addressed in a professional manner, car was ready when they dsid manner, car was ready when they dsid More

Joe our sales rep was right on top of things. Great car salesmen. He took the time to go over everything. The buying process was a little slow, but everyone was very helpful. Great car salesmen. He took the time to go over everything. The buying process was a little slow, but everyone was very helpful. More