Patriot Buick GMC - Service Center

I dropped my vehicle off for service . When I picked my vehicle up, my service tire monitor light was on which was not on when I dropped the vehicle off. When I approached the service ag When I picked my vehicle up, my service tire monitor light was on which was not on when I dropped the vehicle off. When I approached the service agent about this, she asked the mechanic that serviced my car to come out and speak with me. He said that it was a bad sensor and the tire pressure was fine. I asked why I was not notified. They said sorry but we can get it in sometime today to replace the sensor. Total inconvenience since I am not local to the area and had to make arrangements to pick up my vehicle. This service tire monitor code was not on when I dropped off the vehicle, and I was never informed about it to have it fixed. Not happy that I picked my car up from service with a service light on that wasn’t on when I dropped it off and then not notified to fix the issue prior to picking up my vehicle. Extremely inconvenienced! More

Hope its one I can trust. Write at least 15 words write at least 15 words. Write at least 15 words write at least 15 words. More

The service provided at patriot Buick was outstanding. From the initial phone call the service team was friendly and professional. From the initial phone call the service team was friendly and professional. More

Everyone at the dealership was very friendly and courteous and was eager to help me throughout my visit courteous and was eager to help me throughout my visit More

The service dept is always clean and well kept, service advisors are communicative and very accommodating. I didn’t ask, but was hoping, that my vehicle would be washed when I picked it up after the serv advisors are communicative and very accommodating. I didn’t ask, but was hoping, that my vehicle would be washed when I picked it up after the service was complete. To my surprise my truck, after being repaired, was washed and freshened up on the inside. That was huge, made my day. Or rather I’m still a little impressed almost a week later. Please thank the people behind the scenes that made my experience smooth and impressive. More

Appointment was well communicated and clearly explained before and after service. No unexpected issues during Appointment. before and after service. No unexpected issues during Appointment. More

Always a pleasure to work with Patriot From buying experience to the service department, everyone is courteous and thoughtful in the way they approach their clients experience to the service department, everyone is courteous and thoughtful in the way they approach their clients More

I had some car repairs done and not very happy with the service we received. We will never use this service department again service we received. We will never use this service department again More

The dealership is so friendly and very professional. LYNN goes above and beyond to help. LYNN goes above and beyond to help. More

The dealership was clean and everyone was courteous. The work was done as expected in less than a full day. Communication from the service rep(Melissa) was excellent. She promptly answered a question The work was done as expected in less than a full day. Communication from the service rep(Melissa) was excellent. She promptly answered a question I had about the proposed service before I committed to it. I also liked the video from the technician that showed the condition of the issue. I have not experienced that before. More