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Patriot Buick GMC - Service Center

Boyertown, PA

4.7
940 Reviews

940 Reviews of Patriot Buick GMC - Service Center

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November 10, 2024

The communication from the dealership before, during and after my appointment was very good. Proactive and thorough. More

by charing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
November 09, 2024

They are 2 faced NEVER HONOR ANYTHING even with pictures they find a way of saying it's not covered or no problem everything is fine THEY LIE More

by tazmick520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey Moyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Prompt,comlete service and recall handled! Service with a smile and customer confidence created! From initial inspection to completion advised of progress .and completion. More

by caseyrents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Shoultes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

My favorite service place for my old Suburban. They keep it running in perfect condition! More

by kvigsbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Everyone involved from sales to insurance to finance made this an easy process with a good deal on a vehicle. Highly recommended More

by sm4
Recommend Dealer
Yes
Employees Worked With
Sarah Cumming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Karycki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Shaner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

The waiting area is comfortable and the free Starbucks (anytime, not just when you go for service) is nice. The mechanic will send you a video going over everything they worked on, which is very informati More

by tmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Cumming
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Their service department is fantastic. Their customer service is great. I recently took my car in for a recall and inspection and I waited for my car. As they worked on my car,they kept m More

by susanjanehessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Shoultes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Ablan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Newhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Recommend for extensive service but wait time for routine is unexceptable. Waited 2.5 hrs. for oil change and tire rotation. I arrived at 8:20 for an 8:30 appointment. and left the dealership at 10:45. Not h More

by TBENTZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 24, 2024

I only have one complaint and its because when I dropped off my car the service lady, Melissa, commented about how my car smelled like flowers. When I got it back after the oil change, my car smelled like M More

by bellicity711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
October 23, 2024

Ease of drive thru drop off and comfortable waiting area complete with Starbucks! Top of the line More

by LKARYCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Shoultes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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