Patriot Buick GMC - Service Center

When I first bought this truck back in 2017 the dealership honored Veterans so they greatly honored me. The service manager knows people and walked me through my repairs like it was his truck. I dealership honored Veterans so they greatly honored me. The service manager knows people and walked me through my repairs like it was his truck. I personally had a conversation with the tech who did my work and we need to keep talent like him. More

The Service and Staff were excellent. It’s the Same every time I go in for service. It’s the Same every time I go in for service. More

I came to the dealer for oil change in front brake pad! And she recommended a few other services, which I OK agreed! She never mentioned the prices then I got surprised! I asked for front pads and they And she recommended a few other services, which I OK agreed! She never mentioned the prices then I got surprised! I asked for front pads and they change the rotors to without consulting me and telling me that I get so surprised of the price in there too! And I have VIP service pass and she charged me for oil change and be that supposed to be tire rotation, and they never did or never check the pressure of the tires! I got surprised with this because all the times I got perfectly taken care of this time was very disappointed! More

I had purchased a used GMC truck. I also purchased the exterior/ interior warranty. I’m so glad I did.! My truck got a pretty bad scratch on the side of the bed. I brought the truck I also purchased the exterior/ interior warranty. I’m so glad I did.! My truck got a pretty bad scratch on the side of the bed. I brought the truck to the dealership and John Landosca General Manager along with the sales team had my truck repaired. It looks great and it did not cost me a dime. More

Waiting on status of rain guards from GM that were installed by dealer as there is a defect with these parts as the do not fit correctly with our cars windows. installed by dealer as there is a defect with these parts as the do not fit correctly with our cars windows. More

Everything at Patriot was wonderful. The staff were very friendly and accommodating, the dealership was clean and inviting, and how can you go wrong with free Starbucks coffee and snacks The staff were very friendly and accommodating, the dealership was clean and inviting, and how can you go wrong with free Starbucks coffee and snacks? Top notch service from everyone at Patriot. Melissa, my advisor was also amazing. She explained everything and gave me several options. I will definitely come again! More

My window tint was damaged and they tried to hide it. They didn't reset brake life as requested. After servicing the battery the negative terminal was left loose. Seems like the mechanics don't care abou They didn't reset brake life as requested. After servicing the battery the negative terminal was left loose. Seems like the mechanics don't care about customer cars More

Commission first customer 2nd. $2,000 In “required service” went to my Mitsubishi dealer it was $600 for required work. $2,000 In “required service” went to my Mitsubishi dealer it was $600 for required work. More

Took my 2019 Tahoe in for inspection. The service advisor had the wrong ticket up and would have charged me $1000 for services I did not need. Luckily my husband keeps good records and he The service advisor had the wrong ticket up and would have charged me $1000 for services I did not need. Luckily my husband keeps good records and he called to speak with a supervisor, that is when it was discovered that she had the wrong ticket up. No apologies were made, I spent four hours there on my day off. Extremely frustrating. Very disappointed. More

Good experience in having my car repaired following an accident. It’s looking and running great again! accident. It’s looking and running great again! More