Patriot Buick GMC

Purchased Used vehicle Shonda, our sales rep was nice, helpful, & patient. She had a bow on the hood of the car when we arrived. That made us feel special. She answered all Shonda, our sales rep was nice, helpful, & patient. She had a bow on the hood of the car when we arrived. That made us feel special. She answered all of our questions expeditiously. We live 7 hours away & found the vehicle online & had several questions about it since we couldn't see it in person. I was very pleased with the way she handled herself & wasn't pushy. I don't like pushy sales people-at all! She gave us her personal cell # and told me it was ok to call or text her on her day off. She worked hard & went the extra mile to earn our business. The only thing that I have concern on, is I asked if the vehicle had any dents, scratches, door dings, scrapes etc. she said that it didn't have "ANY dents, scratches, dings, or bruises" "it is in excellent condition." That was NOT true. The vehicle has a bad deep dent in the fender, several door dings down to the metal, several deep scratches all over it. If I knew about these, I wouldn't have driven that far to purchase it. After we drove that far & already taken a loan w/ our bank and had the check to pay for the car I felt as if we had to purchase it. By used car sales standards-that may be considered excellent condition. Shonda had the service dept. shampoo some of the stains (not all-but major ones) out of the seats for us while we signed papers. She did what she could to make us happy. She had already sent it to be shampooed before we traveled to pick it up, but several stains were missed. The vehicle only came with one key & the dealership refused to purchase another one. I was never told that there was only one key. Maybe this is a new norm?? I have ALWAYS received 2 keys with EVERY (several) vehicle I have purchased. A 2nd key cost $321. Finally, we got the dealership to agree to pay for half of the key cost. Patriot was not willing to budge when we offered them $500 less on purchase price. Then we offered $250 less, they still wouldn't budge. This vehicle had been on their lot 3+ mos & had been sold recently, but the buyer's credit/loan wasn't approved so I figured they would want this vehicle sold. The F&I guy was somewhat friendly-fake nice. You could tell he had the same speech for everyone. Wasn't genuine. More

Great salesperson I like Whitney she was a great salesperson and helped me but I couldn't find a car that worked for me but told her to get back with when something els I like Whitney she was a great salesperson and helped me but I couldn't find a car that worked for me but told her to get back with when something else comes in More

Great shopping experience Great service, nice people, James was great. I would recommend to friends and family, thanks for being so attentive yet not pushy. Keep up the good wo Great service, nice people, James was great. I would recommend to friends and family, thanks for being so attentive yet not pushy. Keep up the good work! More

Quick and Efficient With a Smile Patriot Buick GMC staff were right on target, needed a work truck and they delivered. Financing was a breeze. I'm back on the road also with a smile Patriot Buick GMC staff were right on target, needed a work truck and they delivered. Financing was a breeze. I'm back on the road also with a smile selling snacks. This is the reason I keep buying GMC trucks. Only have good things to say. No stress here. Wonderful car dealership. Thank you so much for making things easy. Pearl Wong More

Great service and knowledgeable sales representative Mr. Adam was very attentive and informative about the vehicle I purchased and he actually went out of his way to show me a great deal on a brand new v Mr. Adam was very attentive and informative about the vehicle I purchased and he actually went out of his way to show me a great deal on a brand new vehicle instead of a used vehicle that basically allowed me a 100% guarantee for just $5,000 more More

Exceptional Dealership I bought a car from Mike Moody and he was amazing!! Everyone was friendly, the dealership was clean, and Mike was not pushy at all! Exceptional custom I bought a car from Mike Moody and he was amazing!! Everyone was friendly, the dealership was clean, and Mike was not pushy at all! Exceptional customer service from start to finish! 2 thumbs up More

Excellent Customer Service Dean was patient and gave excellent service to my father and I. The process was quick and simple and I didn't experience a long wait time for approv Dean was patient and gave excellent service to my father and I. The process was quick and simple and I didn't experience a long wait time for approval. More

new truck purchase Everyone at the dealership was very helpful and catered to my exact needs. My salesman was very professional and did not try and steer my car buying n Everyone at the dealership was very helpful and catered to my exact needs. My salesman was very professional and did not try and steer my car buying needs in any way, he found my exact match based on what i was looking for. Very impressed overall with my experience. More

Thank you for your help in getting my husband a car. He absolutely loves his 2014 Chrysler 300S. It took three days but it all worked out. -The Williams for your help in getting my husband a car. He absolutely loves his 2014 Chrysler 300S. It took three days but it all worked out. -The Williams More

Excellent had a great service experience. Excellent staff! Great service. Would recommend them to others. Great with sales and service for your vehicles. Go che had a great service experience. Excellent staff! Great service. Would recommend them to others. Great with sales and service for your vehicles. Go check them out! More