Patriot Buick GMC

I have a 2025 Hummer EV which I purchased in VA. After approximately 3 months, the charging system (main battery) malfunctioned! Because I live in MD, I took it to the closest warranty dealership After approximately 3 months, the charging system (main battery) malfunctioned! Because I live in MD, I took it to the closest warranty dealership in Elkton on October 20th. To say this experience was extremely frustrating is an understatement!! I had very little to no communication on my vehicle, when I called they had no answers always stating they would call me back which never happened. I put calls into GMC customer care and was still getting no where 3 weeks later. A friend of mine who knows Jason Owens personally, told me to reach out to him. Even though I did not purchase my car from him, Jason jumped on my issue immediately!! He contacted the district manager, explained my problem and kept me in the loop constantly, he even stated that if needed he would go get my vehicle and take it to his shop and get it fixed!! I contacted him on November 17th and on November 26th, my car was fixed!! I cannot tell you how grateful I am and how appreciative I am of all the help that was given me. I am convinced that without Jason's intervention, I still would not have my car. I highly recommend this dealership and will definitely buy my next vehicle from them! Their customer service is awesome!! Jason is by far, the best, for a dealership owner to go out of his way for a customer who didn't even buy their car from him, is by far simply amazing!! Thank You so much!! Terri Petro More

Had my truck in for service and the whole team was fast, courteous and professional. My truck is performing great and I couldn’t be happier! courteous and professional. My truck is performing great and I couldn’t be happier! More

Joe Abidelli is the man! He and the staff at Patriot GMC were great to deal with. Joe was easy to talk to, not pushy and provided great communication all the way till the day He and the staff at Patriot GMC were great to deal with. Joe was easy to talk to, not pushy and provided great communication all the way till the day we picked up our used 4Runner. Everyone I talked with from managers to finance talked to me like we knew each other for years. They made us feel comfortable in every step of the way. Thanks to the team at Patriot for making our car buying experience an easy one!!! Highly recommend them! More

Quick, easy service and Lynn was a pleasure to work with! Highly recommend this dealership! Highly recommend this dealership! More

Fernando was excellent! Helped answer all my questions and concerns related to the vehicle I purchased. Highly recommend working with him on your next purchase! Helped answer all my questions and concerns related to the vehicle I purchased. Highly recommend working with him on your next purchase! More

They were very accommodating with my time frame and price point! I had a great experience and everyone was very kind point! I had a great experience and everyone was very kind More

Best place in the whole wide world, always professional and always comforting ro work with and always comforting ro work with More

Best dealership i have ever worked with! Will definitely return. Thank you for the military discount Will definitely return. Thank you for the military discount More

What can I say about kasey and the service staff at patriot! Absolutely fantastic experience while waiting for my oil change! patriot! Absolutely fantastic experience while waiting for my oil change! More

Brought my car in for an oil change and shift to park message on my dash. Advisor was very helpful and technician did a very good job of explaining what the issue was. message on my dash. Advisor was very helpful and technician did a very good job of explaining what the issue was. More