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Patrick Volkswagen - Service Center

Auburn, MA

4.2
78 Reviews

78 Reviews of Patrick Volkswagen - Service Center

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January 28, 2021

Love going to Patrick VW, the dealership is always clean and everyone is so helpful. I always work with Alex and he is great asset to the dealership. More

by mcanderson61
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Jan 29, 2021 -

Patrick Volkswagen responded

Thank you very much for taking the time to leave a review for our service team! We appreciate your business and your feedback. Safe and happy driving!

January 21, 2021

Excellent service from scheduling to completion of work! They always fit you in at your convenience and work is completed on a timely basis including a car wash. More

by Stevelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero, Tony Strozina , Alex Martin
Jan 25, 2021 -

Patrick Volkswagen responded

Thank you very much for your business! We appreciate your review and hope you have a great week.

January 20, 2021

Patrick VW has always provided great customer service. Alex Martin does an outstanding job in providing the best customer service he is truly a professional More

by mflanagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Martin
Jan 21, 2021 -

Patrick Volkswagen responded

Hello! Thank you so much for your kind review for Alex and our service team at Patrick VW. We appreciate your feedback and hope all is well!

Jan 21, 2021 -

mflanagan responded

I really believe Alex is the best representative of Patrick VW one of the main reasons I go to Patrick for service. The entire service department is great and really focused on providing great customer service Mike Flanagan

January 19, 2021

I ONLY recommend Patrick Motors when anyone asks me who I recommend. Their sales staff and service department is super friendly, fair, and HONEST. I never hesitate recommending Patrick Motkrs ! More

by Johnmcguiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : March in service dept , David Page, Tony Strozina , Seth Ruttencutter, Alex Martin, Sarah Hall
Jan 20, 2021 -

Patrick Volkswagen responded

Hello, John! Thank you so much for your kind words about our sales and service departments. We appreciate customers like you! Enjoy the rest of your week.

December 23, 2020

The entire service department is great, but Sarah is wonderful! She is kind and courteous and exactly the person you want to face when you have to take your car in for maintenance. Ten out of ten would More

by C. Blaney
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
Dec 24, 2020 -

Patrick Volkswagen responded

Hi there! Thank you for taking the time to leave a review for Sarah and our team in the service department. We truly appreciate your kind review and recommendations! Have a safe and happy holiday season.

December 23, 2020

Sarah has always gone above and beyond to make sure my car is fixed or serviced in a timely manner. She really cares and steps up, she also is always wearing a smile. More

by Bpappas61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
Dec 24, 2020 -

Patrick Volkswagen responded

Thank you for leaving such a glowing review for Sarah! We truly appreciate your feedback and wish you many happy miles on the road ahead.

December 18, 2020

I have never had a bad experience with service at Patrick VW. I always am able to get the appointment I need. All service reps (usually Alex) I've worked with are always willing to go the extra mile for me More

by morin.tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin, Sarah Hall
Dec 22, 2020 -

Patrick Volkswagen responded

Hi Tom! Wow; thank you for your continued business and your loyalty to our service department! We truly appreciate customers like you and hope you're loving your VWs. Thank you so much for your kind review; have a safe and happy holiday season!

December 15, 2020

Outstanding Service Department! Alex always goes above and beyond to take care of my VW Atlas as well as my wife’s VW Tiguan. Thank you! More

by Chofer13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Dec 17, 2020 -

Patrick Volkswagen responded

Hello! We're so happy to hear about your experience with our service department. Thank you for taking the time to leave a review! Wishing you many safe and happy miles on the road ahead.

December 02, 2020

We go here because everyone is very friendly, and we are always taken care of. Especially Alex Martin in the service dept, he’s awesome! More

by lcarrizo95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Dec 03, 2020 -

Patrick Volkswagen responded

Hi there! Thank you so much for taking the time to leave a review for our service department. Your feedback and business are truly appreciated!

November 29, 2020

Alex Martin did an excellent job getting my car ready. Everything was just like new. Have scheduled service for tomorrow expect nothing but the best. More

by ronin-64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Dec 03, 2020 -

Patrick Volkswagen responded

Hey there! Thank you very much for choosing Patrick VW as your service department. We hope everything went smoothly! Your business is truly appreciated.

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