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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

May 16, 2022

Very quick response and follow up. Very professional but they increased the sticker price by 3,000.00 so I will wait. More

by ssnmuir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Patrick Subaru responded

Thank you very much for your kind review and for your patience and understanding as we navigate these challenging markets. We hope to see you back soon!

May 07, 2022

Was a wonderful and smooth experience buying the new Outback from Paul/Patrick Subaru. Very transparent process and pricing. Hoping the future interactions will also be of same standard. More

by prateek.gs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Patrick Subaru responded

Thank you very much for your business and for taking the time to leave such a kind review for your experience with Paul and our team. We hope you've been loving your Outback so far; take care!

May 02, 2022

I have never before bought a car from a dealership where I actually LIKED the salesperson - until now! Paul B. was personable, knowledgeable, easy to deal with and delivered what he promised. I would not More

by Blondepatsfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Borelli
May 27, 2022 -

Patrick Subaru responded

Hi there! We're thrilled to hear about your experience with Paul and our team - thank you very much for taking the time to leave such a kind review for your experience! We truly appreciate your feedback and hope you've been loving your Subaru so far! Please feel free to reach out with any questions, and take care!

May 02, 2022

Paul was very patient and helpful throughout the whole process. The car has been very nice and loaded with safety features. More

by Msmithun17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Patrick Subaru responded

Thank you very much for your business and for taking the time to leave such a kind review for your experience with Paul and our team. We are thrilled to hear about your experience and hope you've been loving your Subaru so far! Take care!

April 29, 2022

I just want to give a shout out to John in the service dept. He is knowledgeable, courteous and extremely helpful whenever there is a question. He is always patient when this layman asks questions about More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Patrick Subaru responded

Hello, Barbara! Thank you very much for your business and for taking the time to leave such a kind review for your experience with John and our team. We truly appreciate your feedback and your willingness to drive all the way out to Patricks! Wishing you a safe and happy weekend.

April 26, 2022

Very efficient and knowledgeable team. I purchased a car from out of state and it went extremely smoothly. Great attention to detail and professionalism. I’ll buy my next car with them. More

by BStoeke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray delivered car
Apr 28, 2022 -

Patrick Subaru responded

Thank you very much for your business and for taking the time to leave such a kind review for your experience with Laura and our team. We truly appreciate your feedback and wish you many safe and happy miles on the road ahead! Take care.

April 21, 2022

We have been doing business with Patrick Subaru for 30+ years! Joe Dineen went above and beyond in helping me find a car - and quickly! My 2011 Legacy needed to be retired and I was looking for an Imprez More

by Anne Runne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa McElhany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Le
Apr 22, 2022 -

Patrick Subaru responded

Hello, Anne! Wow - thank you very much for 30 years of business; that's amazing! We truly appreciate your continued business and are happy to hear that Joe was able to take care of you. We hope you're loving your Impreza so far, and hope you have a great weekend!

April 19, 2022

Have bought many cars from Al. Always straightforward and he respects my time. He cares about his customers. More

by alpags68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Stalker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Borelli, Lance Brunell
Apr 21, 2022 -

Patrick Subaru responded

Thank you very much for your review! We truly appreciate your business and your feedback.

April 16, 2022

Today was made easy for us and they were all great to work with! This is our 4th car from the Patrick dealerships and will continue to do business with them. More

by Heatherealden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Patrick Subaru responded

Thank you very much for your continued business and for taking the time to leave such a kind review for your experience with Laura and our team. We hope you're loving your Ascent so far; take care!

April 12, 2022

The salesman Joe D was very friendly and knowledgeable. He made me feel comfortable right from the first meeting. Joe went over every step during my purchase and explained everything in detail. Called me a More

by KBATES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Domenicucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa McElhany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Patrick Subaru responded

Congratulations on your new Subaru and thank you very much for taking the time to leave such a kind review. We truly appreciate your feedback and your business; and wish you many safe and happy miles on the road ahead!

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