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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

May 30, 2022

Laura has sold me my last two Subarus and she is the best!! If you need a car see Laura and she will guide through the process with honesty and professionalism. Patrick Subaru is the BEST place to buy More

by etsrw870
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Hello, we truly appreciate your review and your continued business with us! We're glad that Laura was able to take such good care of you. We wish you many safe and happy miles on the road ahead!

May 28, 2022

Laura was amazing! Super kind and straightforward. Usually buying a car is a stressful and lengthily process and Laura made it easy and enjoyable. We look forward to wo More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Thank you for taking the time to leave us a review, Joe. We're happy to hear that you had such a good experience with Laura, and we look forward to working with you in the future!

May 25, 2022

Laura was so easy to deal with—professional, helpful, and quick to respond to any questions. Thank you Laura!! More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Thank you for your review, Colleen! We're happy to hear that Laura was so helpful in making sure you're comfortable in your car!

May 25, 2022

Paul was professional and informative. I would seek him to purchase my next Subaru Outback, More

by Julio.valladares0
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Thank you for your business and for taking the time to leave us a review, Julio. We hope you're enjoying your Outback and look forward to working with you again in the future!

May 25, 2022

Laura was incredible and extremely helpful! She made such a stressful situation for me so easy and exciting! I totaled my old car and was given a week to find a new car and she got me exactly w More

by fueledbycristina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Hi, Cristina, and welcome to the Subaru family! Congratulations on your new car, and thank you for taking the time to leave us a review. We're so glad to hear that Laura was able to help find the perfect car for you. We hope you love the Crosstrek so far; take care!

May 25, 2022

Patrick Subaru was extremely helpful from the speed at which the responded to my online inquiry all the way to working with Paul at the dealership. He was extremely knowledgeable and patient in assisting More

by agallagher914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Hello, thank you for your business and for taking the time to leave a review! We're glad that Paul was able to make your car buying experience truly exceptional.

May 24, 2022

My experience was amazing! I never felt rushed, or discouraged from getting the car I wanted. Everyone I interacted with made me feel valued and cared about as a customer. More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa McElhany
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Hi, Jess! Thank you for your kind review, and we're glad we were able to make you so comfortable with your car buying experience.

May 20, 2022

Buying my car with Al was the most fluid pleasant experience I've ever had purchasing a car. I would highly recommend asking for Al. More

by James Anello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Le, Brandon Keddy, Chad Tomaso
Jul 07, 2022 -

Patrick Subaru responded

Hello, James! Thank you very much for taking the time to leave such a kind review of your experience with AL. We really appreciate the feedback!

May 20, 2022

Paul is the best car dealer that I have seen with strong knowledge about Subaru cars. If you have any questions or any unsure on what kind of type car you should choose, Paul would provide his perspective w More

by Yuan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Le
Jul 07, 2022 -

Patrick Subaru responded

Thank you for taking the time to leave us a review, Yuan. We're happy to hear that Paul was able to take such good care of you! We truly appreciate your feedback and your business.

May 17, 2022

very helpful with getting a 2022 Legacy which I am loving. i have had many compliments about how it looks. Paul was extremely helpful and I thought the service department was great with servicing my o More

by de.mason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Berkowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Borelli, Gabriel Borelli
May 27, 2022 -

Patrick Subaru responded

We're thrilled to hear about your experience and that you're loving your new Legacy! Thank you for taking the time to leave such a kind review. We truly appreciate your feedback and wish you many safe and happy miles on the road ahead!

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