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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

July 09, 2022

Paul was very helpful and thorough through out the entire process. Would recommend working with him if you’re looking to purchase a Subaru. More

by Trssgnl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Patrick Subaru responded

Thank you for taking the time to leave us a review! We're happy to hear that your experience with our team was exceptional. Have a great week!

July 08, 2022

Great dealership - The sales team was well-informed, friendly, and extremely efficient. Paul had could answer all my questions and had all the paperwork ready when I walked in the door to lease my car. More

by Ann.rothstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Patrick Subaru responded

Congratulations on your new Subaru, Ann! Thank you for taking the time to leave a review about your experience with Paul and the rest of our team. We truly appreciate the feedback, and we look forward to working with you again in the future. Have a great week!

July 01, 2022

I traveled throughout New England to find this specific car/color/package and Laura was the only one who offered to help me find it! She is extremely transparent and kept me in the loop until they located More

by BeccaBam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Thank you for your review and your business, Becca. It's great to hear that Laura was able to find you the perfect Subaru for you! We hope you love your new Crosstrek!

June 29, 2022

Isaac is great! He went above and beyond helping me in a Leasing Issue with another manufacturer. Patrick Subaru has gained a new fan and customer! Hands down the b More

by Maura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Hi, Maura! Thank you for your business with us and for your glowing review. We're glad Isaac was able to provide you with such exceptional customer service. We look forward to working with you again in the future!

June 27, 2022

We’ll it has only been a couple days since purchasing vehicle but everyone there was very friendly and answered all my questions More

by Debcournoyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Hello, Deb. It's great to hear that our team has been so helpful in answering your questions and making sure you're comfortable in your car!

June 27, 2022

Great experience overall! Al did a great job making my purchase experience super smooth and went above and beyond addressing all my concerns and explaining all the new feature More

by glahair81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Thank you for taking the time to leave us such a great review! We are pleased to hear that Al was able to help answer all your questions and make sure you are comfortable in your new Subaru.

June 25, 2022

Great service and Al was extremely helpful and knowledgeable. With limited inventory available we were able to get exactly what we wanted. More

by mikephelan9656
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Borelli
Jul 07, 2022 -

Patrick Subaru responded

Thank you for your review, Mike! It's great to hear that Al was able to help you find the perfect Subaru for you.

June 25, 2022

Excellent experience with Paul Brattlof. Paul's pleasant and friendly manner, product knowledge, most helpful proactive approach getting all the information I asked for was most appreciated. More

by Rmahar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Thank you very much for taking the time to leave a review of your experience with Paul - we're proud to have him on the Patrick Subaru team! We hope you're loving your Subaru. Have a great week!

June 25, 2022

This is the 3rd subaru I’ve purchased from Patrick Subaru and the sales team is always friendly and nice to work with. Paul was great and was completely honest with me and told me what I should expect in a More

by Subie584
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Wow - thank you very much for your continued business; 5 cars, that's amazing! We are delighted to hear that Paul was able to take great care of you. Wishing you many safe and happy miles on the road!

June 24, 2022

Awesome experience! Extremely helpful and patient. After loosing my car in an accident she helped me find the right car for me and answer all my questions always with a More

by mpoisson1121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Patrick Subaru responded

Hello, it's great to hear that Laura was able to help find the perfect car for you! Thank you for your business and for leaving us such a great review. Take care!

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