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Patrick Subaru
Shrewsbury, MA
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,579 reviews
September 22, 2022
Had a bad experience recently. Vehicle price was well above MSRP and was being forced to finance it if wanted to purchase at a lower price. Vehicle price was well above MSRP and was being forced to finance it if wanted to purchase at a lower price. More
by Disappointed
Employees Worked With
September 09, 2022
Unfortunately, Patrick Subaru did not provide good service to me or my vehicle as stated by the service director. I had made an appointment for 7:15 am, however, they wanted to keep my vehicle for tw service to me or my vehicle as stated by the service director. I had made an appointment for 7:15 am, however, they wanted to keep my vehicle for two days because they didn’t get around to diagnosing until late in the day (8 hours later). I wasn’t able to get it fixed and had to make additional arrangements. Not sure why I was last in their list as my appointment was scheduled for 7:15 am. I was very pleasant and friendly so I’m unsure way I was not respected or treated unfairly. More
by Haley
Employees Worked With
August 27, 2022
My salesman Al was exceptional with the whole process. I was never rushed or pressured. He was constantly communicating while I waited for my car to ship. Everything was as promised, unlike my last dealer I was never rushed or pressured. He was constantly communicating while I waited for my car to ship. Everything was as promised, unlike my last dealership experience. He took the time at pick up to thoroughly explain the entire car. Everyone I dealt with was very nice including the finance department who also clearly explained everything. This is the type of dealership who gets return customers! More
by bethjjh
August 21, 2022
Joe Dinneen always goes above and beyond to provide the highest level of service. You will not find a better sales person to work with. He is honest, helpful and patient. highest level of service. You will not find a better sales person to work with. He is honest, helpful and patient. More
by Jillyfishh
Employees Worked With
August 17, 2022
Excellent experience with the dealership. Quick and easy service and vehicle pick up. Would definitely recommend. Working with Al was excellent and he kept us updated every step of the way! Quick and easy service and vehicle pick up. Would definitely recommend. Working with Al was excellent and he kept us updated every step of the way! More
by Alexferrari458
Employees Worked With
August 12, 2022
Christian was professional, very help and yes I will refer my friends to him . Thank you Christian . refer my friends to him . Thank you Christian . More
by Ange
Employees Worked With
August 02, 2022
I purchased three Subarus through Frank. Good guy Very concerned about the customer l will purchase my next one at Patrick’s through Frank Good guy Very concerned about the customer l will purchase my next one at Patrick’s through Frank More
by Rachelsizer
Employees Worked With
August 02, 2022
Great salesman! Process was quick and painless without any hassle. Will definitely be continuing with Patrick Subaru for future vehicle needs. Process was quick and painless without any hassle. Will definitely be continuing with Patrick Subaru for future vehicle needs. More
by G.pmarkiewicz
Employees Worked With
July 15, 2022
First time to Patrick Subaru. Our 4th Subaru vehicle. Mike was Great. We are pleased. Our 4th Subaru vehicle. Mike was Great. We are pleased. More
by stg
July 14, 2022
Paul was the best car salesmen I’ve ever met. He answered every question that I had and was honest throughout the whole experience. I will continue to buy cars through Patrick Subaru and hope tha He answered every question that I had and was honest throughout the whole experience. I will continue to buy cars through Patrick Subaru and hope that Paul is my salesmen! More
by Erika
