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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

November 30, 2022

Let’s be honest - most folks don’t “enjoy” buying cars, especially not in the current buying climate post COVID. Laura turned what was an experience I was dreading, into a simple and smooth transaction. Sh More

by melissamahoney1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Patrick Subaru responded

Thank you for the fantastic review, Melissa! We're happy to hear that you had a wonderful experience working with Laura and the rest of our team. We hope you love your new Outback and are looking forward to working with you again in the future!

November 14, 2022

Thank you for the pleasant experience with the purchase of my 2022 outback Subaru. Will be back again. More

by mjmagic1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gratiano
Nov 20, 2022 -

Patrick Subaru responded

Thank you for the great review! We're looking forward to working with you again in the future.

November 13, 2022

I have been dealing with the Patrick family and Patrick Motor Group for over 25 years. This is my 8 or 9th leased vehicle with them.I would highly recommend any one of there dealerships . Their customer More

by PAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Patrick Subaru responded

Thank you for your continued patronage and for taking the time to leave us a review, Paul! It's fantastic to hear you have had and continue to have such an outstanding experience working with Isaac, Al, and the rest of our team. We look forward to working with you again in the future! Take care!

November 11, 2022

Super easy, super straightforward transaction. Laura went above and beyond to be helpful in every way. More

by krychlik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Patrick Subaru responded

Thank you for taking the time to leave us a review! Have a great week!

November 11, 2022

Laura and David are amazing! Made everything so simple and easy! They helped me through every step of the way and are extremely helpful with every question I had. I would recomme More

by Lupe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Frechette
Nov 15, 2022 -

Patrick Subaru responded

Thank you for taking the time to leave us a review, Lupe! We're proud to have Laura and David on the team here at Patrick Subaru - and we always strive to provide our customers with exemplary experiences like yours! If you have any additional questions, please don't hesitate to reach out - take care!

October 21, 2022

Great experience! Laura was an amazing salesperson, very helpful and knowledgeable. She answered every question we had and made the buying process so easy. More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Patrick Subaru responded

Hello, Amanda! Thank you for taking the time to leave us a review. It's great to hear that you had a fantastic experience working with Laura - take care!

October 11, 2022

I will not go to another Subaru dealer for sales. I’ve had fantastic luck with them over the past 10 years! More

by eoleonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Watt
Oct 13, 2022 -

Patrick Subaru responded

Thank you for taking the time to leave us a review and for your continued patronage! If you need anything else, please don't hesitate to reach out. Take care!

October 08, 2022

Al went above and beyond my expectations. Buying a new car sounded like a stressful experience to me, but he took away all of that worry. He worked with me until I felt comfortable with my de More

by steph.hilow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tomaso
Oct 12, 2022 -

Patrick Subaru responded

Hello, Steph! We're so glad to hear that Al and the rest of our team we're able to give you an exceptional car-buying experience. If you have any additional needs or questions, we will be more than happy to help! Safe travels!

October 05, 2022

Laura, (and everyone else who helped me the day I was in Shrewsbury), was extremely knowledgable and helpful all the way through what was otherwise to be a most stressful process. Buying a car is a big deal More

by lenajenny3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick! (whom I did not meet, but who made the arrangement for me to meet Laura that day, Tri Le
Oct 05, 2022 -

lenajenny3 responded

In Gratitude, Lorna

Oct 08, 2022 -

Patrick Subaru responded

Thank you for taking the time to leave us a review, Lena! We appreciate your great feedback; if you have any additional needs or questions, feel free to reach out! Safe travels!

Oct 08, 2022 -

lenajenny3 responded

There are some technical things about the car I'd like to ask. Can someone call me? That would be great. And, I would also like to receive, by mail, a maintenance schedule so I don't miss a beat taking good care of my new red car.

September 23, 2022

Patrick Subaru was a great dealership to do business with. Everyone at the dealership was very helpful and friendly. They had a large lot of vehicles to help make the choice between model and trim. Bein More

by Woodbury.Reed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Patrick Subaru responded

Hello, Reed! Thank you for taking the time to leave us a review; we truly love hearing from our customers! And it's great to hear that our team got you into the perfect Subaru for you! We're looking forward to working with you again in the future. Have a great day!

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