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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

February 21, 2021

Joe Dinneen was a pleasure to work with. Made my first solo car buying experience very painless and enjoyable. Only complaint is that the dealership misplaced the check from the bank and took a few days t More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Patrick Subaru responded

Hi, Nick! Congratulations on your first solo vehicle purchase; we're happy to hear you were treated properly! Thank you for your patience with us and we apologize for any inconvenience caused. Your business is truly appreciated and we hope you're loving your car so far!

February 21, 2021

The overall service was great starting with the pre-sales phone call first thing in the morning. Al was especially great to work with. He was available when I needed him. Exceeded my expectations. More

by emorillo75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa McElhany
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vincent
Feb 23, 2021 -

Patrick Subaru responded

Thank you so much for your business and for taking the time to leave a review! We appreciate your feedback for your experience with Al and hope you're loving your new Subaru so far. Please feel free to reach out with any questions!

February 21, 2021

Friendly and courteous sales staff, great price, and they added new set of tires when I pointed out tread wear on existing set of tires. More

by Jnehring100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Patrick Subaru responded

Thank you very much for your business and for taking the time to leave a review! We hope you're loving your Subaru so far; please feel free to reach out with any questions you may have!

February 21, 2021

Joe D. was our sales person and he really listen to our vehicle needs. We test drove 4 different cars and were able to make a selection that day. This is something we never have done before when we bough More

by J and J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lavalley, Kyle Mcosker, Sarah Vincent
Feb 23, 2021 -

Patrick Subaru responded

We're thrilled to hear about your experience with Joe and our team! Thank you so much for your business and for taking the time out of your day to leave a review. Please feel free to reach out with any questions you may have about your new Subaru. Wishing you many safe and happy miles on the road ahead!

February 17, 2021

My wife and I had tossed around the thought of looking at the new Subarus which we had researched and found that their reliability was excellent. We met Christian who was a rather mild mannered and polite s More

by Northeastabrasives
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Patrick Subaru responded

Thank you very much for your business and for your kind review! We truly appreciate your feedback on your experience with Christian. Please let us know if you have any questions! Wishing you many safe and happy miles on the road ahead.

February 17, 2021

Jacob was great helping me find the vehicle I want without being pushy. He was patient and listened to my vehicle needs. Purchasing a car was easier and much less stressful than I anticipated. Thank y More

by ebeasley2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Borelli
Feb 19, 2021 -

Patrick Subaru responded

Thank you for taking the time to leave a review! We appreciate your business and hope you're loving your Subaru so far. Wishing you all the best!

February 16, 2021

Came in for our second lease at Patrick Subaru. Laura helped us upgrade from an Impreza to a Crosstrek. She was super easy to talk to and knowledgeable, we had a wonderful experience and we would recomme More

by Subaruba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bernier
Feb 19, 2021 -

Patrick Subaru responded

Thank you very much for your business and for your kind review! We appreciate your feedback and hope you're loving your new Crosstrek so far. Such a cute picture too!! Please let us know if you have any questions!

February 15, 2021

So happy with my new Forester! Was a fairly quick trip. They were great at helping me get my special plates which required them to go to the RMV a couple times. Very happy overall. More

by Alyssa
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Patrick Subaru responded

Hi, Alyssa! We're thrilled to hear about your experience with Al and our team. Thank you for taking the time to leave a review! Wishing you many happy miles on the road ahead.

February 14, 2021

I will never to go another sales rep. Joe is so easy to work with, he’s honest, trustworthy, and an overall good guy. He is so easy to work with and makes the car buying experience enjoyable. I’ve bought More

by KatFlanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Patrick Subaru responded

Hi, Kat! Thank you very much for taking the time to leave a review for Joe, and for your continued business! Please feel free to reach out with any questions, and we hope you're loving your new Subaru so far!

February 13, 2021

Wonderful to work with Laura! Very knowledgeable and helpful,friendly! She made the process very easy! Would highly recommend her to friends!! Actually already have More

by Anne G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Moberg, Jason Lavalley
Feb 16, 2021 -

Patrick Subaru responded

Hi, Anne! Thank you very much for your business and for taking the time to leave a review for Laura and our sales team. We appreciate your feedback and hope you're loving your new Subaru so far! Please feel free to reach out with any questions you may have!

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