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Patrick Subaru
Shrewsbury, MA
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,579 reviews
September 25, 2021
Paul has been very patient and knowledgeable. He stayed on top of things and explained all the things in detail. He was very flexible and helpful. I highly recommend Paul! on top of things and explained all the things in detail. He was very flexible and helpful. I highly recommend Paul! More
by eagleinhills
Employees Worked With
September 24, 2021
Patrick Subaru is a modern, clean facility with a polite and very professional staff. I love it there! and very professional staff. I love it there! More
by bcc318
Employees Worked With
September 24, 2021
Very straight forward and a pleasure to deal with especially in this difficult auto buying market. Excellent communication and a seamless delivery. especially in this difficult auto buying market. Excellent communication and a seamless delivery. More
by Old guy from Sterling.
September 24, 2021
Paul was extraordinarily knowledgeable, seemed to know the vehicle inside out. He was friendly, personable, honest, and probably the best car salesman I've ever worked with. It was a pleasure working with the vehicle inside out. He was friendly, personable, honest, and probably the best car salesman I've ever worked with. It was a pleasure working with him and with Patrick Subaru, and I would highly recommend the dealership to anyone looking for a new car. More
by rbsullivanjr
September 23, 2021
Very pleasant experience buying our car from Patrick Subaru. No hard sell tactic and no pressure at all. They tried to answer all the enquiries that I raised. Subaru. No hard sell tactic and no pressure at all. They tried to answer all the enquiries that I raised. More
by Kian
Employees Worked With
September 17, 2021
The staff at Patrick Subaru go out of their way to make sure I have all of the information I need. Everyone is friendly, helpful, answer questions in detail and do everything necessary to make sure my expe sure I have all of the information I need. Everyone is friendly, helpful, answer questions in detail and do everything necessary to make sure my experience there is so good I’ll want to return. More
by SnowDog23
Employees Worked With
Other Employees :
John Watt, Heather Bernier, Michelle Bourget, Gabriel Borelli
September 17, 2021
I was very pleased with the whole new car buying experience. Laura Lawrence and team were awesome!! Only thing…I was disappointed that my gas tank wasn’t filled…there was 1/4 th of a tank left and I experience. Laura Lawrence and team were awesome!! Only thing…I was disappointed that my gas tank wasn’t filled…there was 1/4 th of a tank left and I had to stop at the gas station before I drove to Athol that evening. More
by rhc38a
September 15, 2021
Mike was most helpful prior, during and concluding the transaction. Mike showed us multiple years, models, trim packages and was quite fluent with each automobile, including what options were on what yea transaction. Mike showed us multiple years, models, trim packages and was quite fluent with each automobile, including what options were on what years and how they may have changed to succeeding years. Same with Dave organizing the finance section and Gabe for delivery. Car buying has changed over the years! More
by Bill
September 15, 2021
From start to finish the Patrick Subaru Team was fantastic. They were friendly knowledgeable and kept in contact with us through the buying process. Once the vehicle was in they had everything read fantastic. They were friendly knowledgeable and kept in contact with us through the buying process. Once the vehicle was in they had everything ready for us so we were in and out in no time. Amazing experience! More
by Kristin Lapierre
