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Patrick Subaru
Shrewsbury, MA
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,579 reviews
August 13, 2024
Have bought four cars from here Love the cars But have had consistent problems with service. Was told we needed a drive train . $240o and front brakes. Brought the car two two independent dealers . had consistent problems with service. Was told we needed a drive train . $240o and front brakes. Brought the car two two independent dealers . Drive train was fine Front brakes were bad but real were worse. And yet I was told rear were fine but only front needef I know service guys get commission but This is not the first time they pushed for things we didn’t need. Very disappointed in The service department, . Had a gas line leak and had it towed to Patrick . It to them Three days to look at it even though the website said they had appointments earlier. More
by Coachalgon@gmsil.com
Employees Worked With
Don’t remember name but service was for joanne. Peterson jones
March 04, 2024
I was scouting cars for my wife and went to test drive a 2021 Subaru Forester Touring at Patrick Subaru. The car, VIN JF2SKAXC7MH53178 remains on their website priced at $28,796. The salesman, Christian Cap 2021 Subaru Forester Touring at Patrick Subaru. The car, VIN JF2SKAXC7MH53178 remains on their website priced at $28,796. The salesman, Christian Capellan asked if I wanted to see the numbers after test drive. I agreed. Christina asked me how I would pay. I said that we would pay cash. Christian gave me a quote and highlighted the advertised price, When I looked more closely, the quote includes a $1000 "Finance Discount." The actual price for the vehicle was $1000 more than what they continue to advertise. Patrick Subaru required financing $15,000 through them for a minimum of six months and assumed an 8.99% interest rate. Christian also told me that there was an end of the month discount =, but never told me what that discount was. The bottom line is that in at least this case, the advertised price was deceptive as it was not the cash price. Patrick Subaru has high scores here on dealerrater, Their score needs an update. There are other dealers who will provide transparent pricing. More
by Scott_L
Employees Worked With
September 14, 2023
I purchased my car from Al and couldn’t be happier. Al was very knowledgeable, helpful and friendly. He was very patient as I was undecided about what I wanted or needed. There was no pressure and he Al was very knowledgeable, helpful and friendly. He was very patient as I was undecided about what I wanted or needed. There was no pressure and he kept me up to date on what was available at all times. I ended up with a Crosstrek and will return to Patrick Subaru for my next one! More
by Anonymous
Employees Worked With
August 31, 2023
Dealership was very helpful with all my needs . That you for my new Subaru Impreza That you for my new Subaru Impreza More
by monopratt
August 28, 2023
I have called and taken my vehicle in multiple times for concerns and repairs and after having my vehicle for days nothing was done. I was told they would order parts but I never heard back. concerns and repairs and after having my vehicle for days nothing was done. I was told they would order parts but I never heard back. More
by Mlepage1082
August 07, 2023
I would not recommend working with John Canty. His misleading sales pitch for the ceramic coating and aggressive and intimidating push for the purchase of unwanted extended warranties was not appr His misleading sales pitch for the ceramic coating and aggressive and intimidating push for the purchase of unwanted extended warranties was not appropriate, causing me to have experienced undue stress. More
by jeang774
August 01, 2023
Great local dealership! !! John took great care of me.I really appreciated the loaner car !! John took great care of me.I really appreciated the loaner car More
by MW
Employees Worked With
July 18, 2023
They really help keep your car safe and maintenanced. I highly recommend going with Patrick Subaru. I highly recommend going with Patrick Subaru. More
by jawats0n
July 08, 2023
This is my second Outback and I love the comfort and control I feel in it. Four other members of my family own Subarus and are very happy with them. Joe Dineen is a great salesman who has vast product k control I feel in it. Four other members of my family own Subarus and are very happy with them. Joe Dineen is a great salesman who has vast product knowledge and explains all the details of the car, making it a great purchasing experience. I found it a great experience. More
by Ywheeler2019
Employees Worked With
