Patrick Mini

I really want to thank the guys in the service center for restoring my Mini Cooper. We have had it for 15 years. I love this car and it has a roof rack for my kayak that is exactly the same length as the car restoring my Mini Cooper. We have had it for 15 years. I love this car and it has a roof rack for my kayak that is exactly the same length as the car. We took it in for routine service and they found extensive rust in the undercarriage of front. After looking at what was available we decide to repair our beloved Mini. The service center was so cooperative and did a fantastic job of fixing the car and tightening up the entire car. Thanks so much. More

A nightmare experience dealing with service clerks who need improved people and communication skills. “Not our fault” was their typical response to “How can we get this sorted?” They’re defensive and lack need improved people and communication skills. “Not our fault” was their typical response to “How can we get this sorted?” They’re defensive and lack the breadth of experience needed to come up with solutions. They could learn from their peers at Patrick BMW, where the service is excellent. Won’t buy another Mini product from Patrick Mini. More

Matt Kinsella, Mini Motoring Adviser from Patrick Mini, Schaumburg Illinois, attended us in the process of buy or lease a Mini in an excellent and outstanding manner. All options are exposed on the table w Schaumburg Illinois, attended us in the process of buy or lease a Mini in an excellent and outstanding manner. All options are exposed on the table with a higher standard of professionalism and education. All details were fulfilled from the beginning and after leaving this dealership. In addition, Matt is a very kind person. The Patrick Mini dealer was the best option to deal with. Thanks, Matt and Patrick Mini. Ivan and Carmen Cuevas More

Thank you Patrick Mini staff for an excellent experience buying our first Mini-Cooper. We love our car and couldn't have had better or more efficient service. Special thanks to Anna for her warmth and the buying our first Mini-Cooper. We love our car and couldn't have had better or more efficient service. Special thanks to Anna for her warmth and the attention she paid to helping us. Thank you Basil for your expertise working us through purchasing. Thank you and and "Civio" Patrick Mini-Manager, Ivan... Thanks also to the staff who prepped our Mini-Cooper. Michele (Livojevich) and Bob Davis More

Anna and the Patrick Promise are amazing! Both made me feel like I purchased a New vehicle instead of a Used 2015 MINI. I could not believe the loaner service until I experienced it. Only the best review feel like I purchased a New vehicle instead of a Used 2015 MINI. I could not believe the loaner service until I experienced it. Only the best review for Patrick Mini and my salesperson Anna! More

Purchasing a new vehicle is a life changing decision in our lifestyle. Prior to the expiration of my MINI lease, I began a selection process where I considered various brands and car dealers. From this sel our lifestyle. Prior to the expiration of my MINI lease, I began a selection process where I considered various brands and car dealers. From this selection process, Patrick MINI stood out from the rest of the car dealers due to the professionalism provided by Anna and her team. at all times Following our first meeting, Anna provided me with the proper guidance into understanding what was the best scenario providing a WIN-WIN scenario for all parties involved. Once I placed my purchased order, Anna provided outstanding follow up that materialized with a new Lease Agreement that follow thru her approach to provide WIN-WIN scenario for all the parties involved. Because of this, Anna and her team proved to me that acquiring a new vehicle is an important decision that can be done with high level of professionalism and integrity diminishing the stereotypes of what we tend to perceive as often "painful" when it becomes to acquiring a new vehicle. Patrick MINI a world class car dealership lead by Anna and her team role model professionals and experts! More

Best service Department First service on my new to me 2017 Clubman. I have owned many cars in my life and all but this one has been brand new. I have only had my cars service First service on my new to me 2017 Clubman. I have owned many cars in my life and all but this one has been brand new. I have only had my cars serviced at the dealers I have purchased them from. This is my first Mini, and although I was looking for new, I found one with everything that I wanted, but could not afford new from another dealer. After I purchased it, I stopped in to Patrick Mini to find out what service I would need and wanted to have Mini on my license plate instead of the other Non Mini dealership. Brad Smith was fantastic. He sat down with me and helped to go over what info and service was done on my car previously by the past owner. Fast forward to today for my first maintenance appt. Brad again was there and went above and beyond. He is knowledgeable, detailed and professional. Thank you Brad. Ps the other service guy who checked me out and the parts guy who helped with my touch up paint purchase, Thank you as well. Excellent service!,, Oh and the video of what was done on my car, that was pretty cool and unexpected.. More

Anna is a superb salesperson and went above and beyond to help me in my purchase of a used Mini Clubman. Nicole in the finance department found me a wonderful loan rate that was lower than anything I could f help me in my purchase of a used Mini Clubman. Nicole in the finance department found me a wonderful loan rate that was lower than anything I could find for myself. More

Best car buying experience ever. Anna is knowledgable, friendly and very easy to work with. Everyone was great to work with. Love my new Mini. friendly and very easy to work with. Everyone was great to work with. Love my new Mini. More

Best Customer Service Patrick mini is the only dealership I trust And Bibiana Reyes in the very best in the business. So happy with my decision this is the second Mini I h Patrick mini is the only dealership I trust And Bibiana Reyes in the very best in the business. So happy with my decision this is the second Mini I have bought from her in a year. More