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Patrick Mazda - Service Center

Auburn, MA

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263 Reviews

263 Reviews of Patrick Mazda - Service Center

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December 21, 2020

Very pleased with staff and service. Only dealt with Joel this time and he is great. I would highly recommend your dealership for service and sales More

by KIM.BARRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Dec 24, 2020 -

Patrick Mazda responded

Hello Kim! Thank you very much for taking the time to leave such a kind review and recommendations for our sales and service departments. We appreciate your feedback!

December 18, 2020

Excellent support on customer service. Great service on time and they send a video with all the details. If you need a ride they help you More

by J_CUEVAS5
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 24, 2020 -

Patrick Mazda responded

Hi there! Thank you very much for taking the time to leave a review for our service team. Wishing you many happy miles on the road ahead!

December 15, 2020

I appreciated not only the ease of making an appointment, but having the necessary work done within the time frame stated, made the whole process very efficient. More

by bae17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
Dec 24, 2020 -

Patrick Mazda responded

Thank you for taking the time to leave a review for our service department! We truly appreciate your feedback and hope you have a safe and happy holiday season.

December 11, 2020

The quality of their workmanship is second to none. The work they did was excellent and the pricing very reasonable. I would recommend them to anyone who needs good service. More

by TOTHRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in sevice., John Smith
Dec 24, 2020 -

Patrick Mazda responded

We're so happy to hear about your experience with our service department! Thank you for taking the time to leave such a kind review; we appreciate your feedback!

Dec 24, 2020 -

TOTHRC responded

Your service department is second to none

December 11, 2020

Amazing team! Great service, very thorough! John had called me to update recommendations while car was being serviced. Car was ready as promised. Highly recommended! More

by poam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Dec 24, 2020 -

Patrick Mazda responded

Thank you for taking the time to leave a review for our service department! We love hearing about our customers' experiences and are so happy to hear that yours was exceptional. Have a safe and happy holiday season!

December 10, 2020

Easy to make an appointment and excellent service. The car was ready when promised and I received a call when I could pick up my car. More

by m.monen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure about the desk receptionist’s name
Dec 23, 2020 -

Patrick Mazda responded

Thank you for taking the time to leave a review for our service department! We appreciate your feedback.

December 08, 2020

Very professional and nice to work with.Did my service Very professional and nice to work with. Did my service and recall work. I love the service of dropping off a loaner car at my house! Only problem More

by THOBERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, John Smith
Dec 15, 2020 -

Patrick Mazda responded

Hi there! Thank you very much for taking the time to leave a review; your feedback is truly appreciated. We apologize for any inconvenience we may have caused! As you know, we have unfortunately been short-staffed and appreciate your understanding about the matter. We hope you have a safe and happy holiday season!

December 05, 2020

Had extensive service performed (30K mile check up, new front brake pads and rotors, new tires and and wheel alignment). All the work was properly done and the car was ready when promised. They even applie More

by MD5463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Dec 15, 2020 -

Patrick Mazda responded

Hi there! Thank you for visiting our service department, and for taking the time to leave a review about your experience. We appreciate your feedback and hope that you have a safe and happy holiday season!

December 04, 2020

Was greeted upon entry with a Good Morning and felt welcomed from the start. This was my 1st time servicing my Volvo here. Service was great! Will be back! More

by GMGIRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Dec 08, 2020 -

Patrick Mazda responded

Thank you very much for choosing us as your service department! We appreciate your business and your feedback. Have a safe and happy holiday season!

December 04, 2020

The loaner was ready when I arrived and the service was handled efficiently. All of my questions were thoroughly answered and the team was knowledgeable and friendly More

by UVEX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 09, 2020 -

Patrick Mazda responded

Thank you very much for trusting us as your service department, and for taking the time to leave a review! We appreciate your business!

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