Patrick Mazda - Service Center

Excellent Service from Sales to Management I recently went in for a routine service on my Mazda CX 5; with my lease up in a few months I needed to fix some self inflicted repairs that would be I recently went in for a routine service on my Mazda CX 5; with my lease up in a few months I needed to fix some self inflicted repairs that would be quite costly. I questioned the sales staff Lowell about exactly when my lease was up and I knew I needed to have the repairs done before I return the lease. Lowell discussed my situation with the manager Aaron and he was able to get me out of my current lease without having to do the repairs (That again were caused by me and not a issue with the vehicle itself). With the cost of the repairs verses the few extra dollars ($20.00) for my new vehicle it made sense for me to get into a new vehicle; it saved me thousands on repairs. The staff is friendly, knowledgeable, and attentive to your needs. I couldn't be happier with the service they provided and of course my new car. Thank you to all of them for a great experience!!! More

Fantastic !! Once again Rachel in Service Department was and is always Great to deal with. She answers all my questions and concerns. I feel she goes above and b Once again Rachel in Service Department was and is always Great to deal with. She answers all my questions and concerns. I feel she goes above and beyond for me. Service Department is great, I would not bring my Mazda anywhere else for service. Love the fact that since day one, a year ago when I bought my Mazda that Patrick Mazda Volvo has exceeded my experience. I would and do recommend Patrick Mazda Volvo all the time. Thanks again Rachel and whole service department. Your the BEST!! More

Awesome Great experience and super helpful team! Looking forward to working more with everyone. Great buying experience as well as first service appointment. Great experience and super helpful team! Looking forward to working more with everyone. Great buying experience as well as first service appointment. Looking forward to future visits! More

Professional If you are buying new or used vehicles they have great stock. I have three cars serviced there and I have no complaints, very professional. If you are buying new or used vehicles they have great stock. I have three cars serviced there and I have no complaints, very professional. More

Excellent service! The entire staff at Patrick Volvo was responsive & courteous, very customer focused, car retuned sparkling and running beautifully. I had a courtesy The entire staff at Patrick Volvo was responsive & courteous, very customer focused, car retuned sparkling and running beautifully. I had a courtesy loaner for the day, beautiful new Volvo, let me get a sense of new car before I’m ready. Great overall experience! More

Car was shaking when braking I called last week to make an appointment and they got me in right away with an appointment that worked for me. The gave me a loaner vehicle so I woul I called last week to make an appointment and they got me in right away with an appointment that worked for me. The gave me a loaner vehicle so I would not be stuck there or have to wait and I was able to work for the duration of the service. The vehicle was done quickly and they called before they began the work to get my approval. I am very satisfied. More

Service So shocking you sales man, Dan was so rude and in a hurry to not to listen to my complains on my volvo ...so have decided to switch to volvo of south So shocking you sales man, Dan was so rude and in a hurry to not to listen to my complains on my volvo ...so have decided to switch to volvo of south borough where customers are treated lik family and also where sales rep patiently listen to customers ... More

Never buy a vehicle as long as Paul Naylor is employed there Addressing a service problem to General Manager Mr. Paul Naylor is an absolute nightmare. I will never buy a Volvo or Service My cars at Gallo for Addressing a service problem to General Manager Mr. Paul Naylor is an absolute nightmare. I will never buy a Volvo or Service My cars at Gallo for as long as Mr. Paul Naylor is employed there. More

Customer service leaves a lot to be desired From Virginia and having problems with my vehicle. Service could have cared less in helping us despite the vehicle having had historical electrical p From Virginia and having problems with my vehicle. Service could have cared less in helping us despite the vehicle having had historical electrical problems since purchase. Brought the car to their competitor. Would never recommend this dealership if you need assistance. More

After installing a new settings application to my iPhone I was no longer bluetooth 'connected' to my Mazda. Roger came right out to the car and reestablished the connecton for me in a most pleasant and cou I was no longer bluetooth 'connected' to my Mazda. Roger came right out to the car and reestablished the connecton for me in a most pleasant and courteous fashion. More