Patrick Hyundai - Service Center

I have a 2013 Hyundai Sonata. I found out the remote starter on my car wasn't working. I scheduled an appointment online which was very convenient and easy. I arrived at the dealer and expected to wai starter on my car wasn't working. I scheduled an appointment online which was very convenient and easy. I arrived at the dealer and expected to wait for my car to be repaired. I was told that it would take longer than I would want to wait so I was provided with a loaner vehicle. Everything was done in a very professional and friendly manner. I was informed that the repair is under warranty and there would be no charge. I was called when my car was finished and found it cleaner then when I dropped it off. I have been pleasantly surprised by this dealer as they seem to go above and beyond whenever I am in for service. I bring my car to this dealer for my oil changes and routine maintenance. I find this dealership to be worthy of my repeat business. I tend to be wary of dealerships as my past history with other dealers was always suspect. Patrick Hyundai has changed my attitude and I am extremely happy with this place. They take great care of me and my car! More

The service dept is outstanding. I have worked with Randy and the other service personnel since purchasing our Santa Fe in 2012. They have always been professional, prompt and courteous.....always ex Randy and the other service personnel since purchasing our Santa Fe in 2012. They have always been professional, prompt and courteous.....always explaining the service needed. The waiting area is also appreciated. I would not hesitate to recommend them to friends and family! More

the service and people have been very helpful, they are all very friendly. they give an update on the service on the car. the all in all it has been great. all very friendly. they give an update on the service on the car. the all in all it has been great. More

First time I brought my new car for the first oil change. Employee was very friendly and accommodating in the service department. Didn't wait too long for service. Employee was very friendly and accommodating in the service department. Didn't wait too long for service. More

Always had great service at this dealership. If I need a loaner always available. Would not go any where else. Managers of service are wonderful and understanding! loaner always available. Would not go any where else. Managers of service are wonderful and understanding! More

The service took longer than expected, but overall very satisfied with the experience. The pricing on the services offered could be more competitive or at least offer discounts more regularly. satisfied with the experience. The pricing on the services offered could be more competitive or at least offer discounts more regularly. More

There is a scheduled time that the service department is very prompt to follow. The waiting area is clean and comfortable and the service associate comes out and explains what has to be done and how long i very prompt to follow. The waiting area is clean and comfortable and the service associate comes out and explains what has to be done and how long it will take and how much it will cost. I always find it a pleasurable experience. More

Greeted promptly and processed quickly during intake. Was provided a courtesy ride to my job which left very promptly. Received a call that additional service (30K service package) had never been perfor Was provided a courtesy ride to my job which left very promptly. Received a call that additional service (30K service package) had never been performed and was recommended. Offered a discount for services in that package that would not need to be done because I did not require them or they were done at this service visit (36K service). I refused the service and was told my car was ready for pick-up since no additional service was to be done. This was only my second visit to Patrick Hyundai (first visit earlier this year), so it should have been obvious that I had had my car serviced elsewhere previously. After checking my records at home I determined that I had my 30K mile service done as needed at the appropriate time. I was disappointed that the service employee did not ask if I had had it done but instead tried to sell me the service. More

Check in was prompt, Service was timely. I was in for 2 recalls, and within 1our, I was back on the road with a freshly washed car. Thanks! recalls, and within 1our, I was back on the road with a freshly washed car. Thanks! More

I really feel like they look after me and care about my needs at Patrick Hyundai. I don't trust anyone else with my car. needs at Patrick Hyundai. I don't trust anyone else with my car. More