Patrick Cadillac

This salesman knew everything about the vehicles i was interested in and demonstrated all of the workings especially the on screen items that are so dificult to remeber when reading the manual. He also al interested in and demonstrated all of the workings especially the on screen items that are so dificult to remeber when reading the manual. He also allowed me to test drive all the vehicles I was looking at and showed me their pluses and minuses. very thorough. More

Our most recent transactions at Patrick Cadillac(two leases, one purchase)have been accomplished with Grant Klufetos. Having taken delivery of a variety of GM vehicles via numerous salesmen over a 45 ye leases, one purchase)have been accomplished with Grant Klufetos. Having taken delivery of a variety of GM vehicles via numerous salesmen over a 45 year period, I can unequivocally state Grant Klufetos is the best of the best in providing each and every time a relaxed and totally satisfactory lease/purchase experience. His product knowledge is superb -- the best I've ever encountered; he has a passion for things automotive and is articulate, patient, and respectful in explaining the ever-emerging technologies, nuances of the many model and option choices, as well as available offers and incentives. At delivery he is overwhelmingly thorough. His post-delivery willingness to answer questions is equally generous. My wife and I have leased/purchased numerous new Cadillacs from Patrick Cadillac and have been satisfied each and every time. Service, when required, has always been top-notch, without any hassle or repeat visits. More

I had a great experience with Patrick and John Melus. I would definately return to the dealership for future automobile purchases. They were curteous and answered all of my inquiries succinctly. There wer would definately return to the dealership for future automobile purchases. They were curteous and answered all of my inquiries succinctly. There were several followup phone calls to make sure I was able to utilize all the benefits associated with the model I leased. They also did everything they could to negotiate a price or way to purchase that was within my budget. They did not let me leave until all of my questions were answered and I was satisfied. They helped me set up the special features on the car before I left. More

MY first phone call was on a positive note, as was the following calls. My email was answered promptly. When I picked up the car John went the extra mile in helping me take delivery and making sure I was following calls. My email was answered promptly. When I picked up the car John went the extra mile in helping me take delivery and making sure I was good to travel with it. John even supplied me with an air pump in case my tire went down again More

I have heard many horror stories about purchasing used cars. After visiting 4 dealerships prior to Patrick Cadillac I began to believe these were true. However, my experience with Patrick Cadillac total cars. After visiting 4 dealerships prior to Patrick Cadillac I began to believe these were true. However, my experience with Patrick Cadillac totally changed my perspective. The customer service was phenomenal from initial contact through purchase and beyond. Joe Labellarte has been attentive to every need, available to answer every question, and willing to go the extra mile to make sure that the experience was of the highest quality. The test drive was scheduled to conveniently fit my schedule, the paperwork needed by my finance company was submitted in a timely fashion, and the follow up was fantastic. Being picked up and driven to the dealership to finalize the purchase was a touch befitting royalty. More

This is the second CTS I have leased from Patrick Cadillac over the past three years. I have been very satisfied with the service and sales departments. The sales representative was very helpful in a Cadillac over the past three years. I have been very satisfied with the service and sales departments. The sales representative was very helpful in answering all my questions. There was no pressure applied to make a decision. They let me drive a new CTS for a weekend to evaluate before I leased it. I am very pleased with customer service on their follow up. I was a pleasure to do business with Patrick Cadillac. More

Dean picked me up at the Airport, since I flew in to purchase vehicle. This was a nice gesture (that I would expect when spending $21,000.) I have been a repeat customer at other dealerships, and maybe purchase vehicle. This was a nice gesture (that I would expect when spending $21,000.) I have been a repeat customer at other dealerships, and maybe thats why I expect a bit more when it comes down to making myself feel comfortable and at ease with the overall experience. I didnt necessarily get this with Dean, I felt more like a number, than an individual.I called a day later to have Dean send title to different address, he said it was too late and it already went out, I asked if he would still "check on it" for me, he said he would. I then talked to Lora Kaiser in the title dpt. personally to verify several days later after not hearing back from Dean, she confirmed Dean NEVER "checked with her", but she would take care of it, which she did indeed. I was in a bit of a hurry and asked Dean to do what he could to get me back on the road in a timely manner, it is just a bit disappointing that I left feeling unsatisfied with the people portion of the transaction, after all I did to purchase this vehicle from Patrick Cadillac, including purchasing an airline ticket to fly in from another state to purchase the vehicle. I would likely not return to Patrick Cadillac, and certainly not to Dean Maroni to purchase another vehicle. More