Pat Peck Honda

My husband and I shopped for several months to find just what we wanted. We had been to several dealerships and dealt with quite a few not so honest salesmen. I walked away from a few just because I am not what we wanted. We had been to several dealerships and dealt with quite a few not so honest salesmen. I walked away from a few just because I am not going to buy from someone who promises one thing and then changes it when you get there. John Palmer was great. He was very open and honest about price, problems the car had (very minor), gas mileage, etc. He new our budget and did not try to pressure us into spending more than we were comfotorable with. It is because of John that we will use Pat Peck Honda again. I need to add that it is about 3 hours from our house in Baton Rouge, but well worth the drive. More

I was in the market for a vehicle and my friend referred me to Pat Peck Honda to see a sales consultant name Vinh. Didnt know what to expect untill i arrived at Patpeck Honda. All of the sales staff were ve me to Pat Peck Honda to see a sales consultant name Vinh. Didnt know what to expect untill i arrived at Patpeck Honda. All of the sales staff were very professional and very kind. Vinh, a sales consultant that i got referred to was more than expected. He showed me to a brand new 2014 Honda Accord and showed me all the excellent features about the car. General sales manager by the name Jim gave us the best deal on the coast. Way better deal than Slidell or even Mobile. So i bought the car without hesitation. Rate from 1 through 5. Patpeck honda gets a 6 for wayyyyy above excellent service. I highly recommend anyone and everyone to Patpeck Honda. More

Bobby was very easy/willing to work with us. He made sure to answer any questions we had. I would recommend anyone looking for a Honda go see him! to answer any questions we had. I would recommend anyone looking for a Honda go see him! More

My wife and I are expecting a baby soon and we need a new/used minivan. we had decided to get a Honda odyssey and started looking. After day's of looking around we found a nice used one at pat peck honda new/used minivan. we had decided to get a Honda odyssey and started looking. After day's of looking around we found a nice used one at pat peck honda on line in our price range so I sent an email. They contacted me right away and told me about two of them they had. So we made the trip from Abita Springs La to go check them out. We worked with John Palmer and he was very courteous and helpful. They definitely made the trip worth our while. I would recommend my friends and family to go there for there next vehicle and definitely ask for John Palmer. Thank you for the great service and not making us feel pressured into buying the vehicle. He even Bought me a hat out of his own pocket for my birthday. Thank you again. Brian More

I am a college student and I was looking around for a new car. Vinh Trinh helped me look for the perfect car for the perfect price. He was very patience, helpful, and friendly. I highly recommend coming to P car. Vinh Trinh helped me look for the perfect car for the perfect price. He was very patience, helpful, and friendly. I highly recommend coming to Pat Peck Honda in Gulfport and asking for Vinh Trinh. He can help you with purchasing a car for a great price! More

First, the sales department was great! Jeff, our salesperson was fun to deal with and very helpful. My problem was the service department. We made a special trip just for them to install a roof rack salesperson was fun to deal with and very helpful. My problem was the service department. We made a special trip just for them to install a roof rack and oil change, a 100 miles away! The moulding was not attached, just placed in its slot. There was also black dirt where the tech stood to install the rack, (ladders for that).Surprised it made it all the way back home. When I brought the pilot back for repairs, I tried to speak with Cathy about the problem. She put her hand up as if to stop me in my tracks and said she was on a conference call. I dont think she knows I was watching her through the window and the call seemed to be ended when I knocked and entered. She offered no appology for our inconvenience. Just stepping out to say sorry, or email would be great!!! You'd think she would want returning customers. More

This was by far the worst customer service I have ever had. We went to look at the new 2013 Honda Accord on December 30, 2012. We were helped by a very nice informative salesman, Glenn Robinson. After had. We went to look at the new 2013 Honda Accord on December 30, 2012. We were helped by a very nice informative salesman, Glenn Robinson. After test driving the car we went inside to talk price. We told him where we wanted our payments to be and he assured us he would do what he could. Once inside, I saw the new 2013 Honda Accord Coupe Sports car and decided I liked it more than the sedan, especially after test driving it. We met with Jim Gunnoe, repeated what we wanted our payments to be, he said he would give us a call by noon the next day. At 12:30, I still hadn't heard anything so I left Glenn and Jim messages. At 1:45, after still not hearing anything and realizing they didn't give me back my registration on my car, we drove to the lot. Glenn gave me the registration and said they hadn't heard anything from the banks yet and they would call me as soon as they heard something. On January 2 at 10:45, Glenn called and asked that we come to the dealership. I told him we could be there 11:15. We got there (on our lunch hours) and after waiting for about 10-15 minutes, Glenn told us he needed proof of income and proof of residency. We told him we did not have these with us and could bring them by after work. The finance guy came out 2 different times after we had been there over an hour to let us know he was at the tail-end of working it out and would be with us shortly. He then brought us into his office and told us what our payments would be which was $200 more than we had told them we could do! We originally decided to purchase, but then asked if he could check on us doing a lease. I also asked him if we went back to the first car, would it make a difference. He looked at me with a blank stare and didn't answer. We left. He then called my husband later and said we could do a lease, but the payment was going to be about $75 more than what we said we could do. After discussing it, we decided we could do that. I went back to the dealership for a fourth time. As soon as I walked in I called my husband to let him know I was there and to meet me. He told me he had just gotten off the phone with the finance guy and they couldn't get the numbers where we needed them. WHAT???!!! He said he could keep my payments where we want them, but we would have to put $3000 down. He came out of his office while I was still on the phone and said he couldn't do it; and turned around and walked off. My husband said he wass going to come out and go over the numbers with me. I told him that he came out, said one sentence, then walked off. I left. My husband called and left a message for Jim to call him and explain what all the confusion was about the payments. Today is January 6th and we have still not received a call back. I will never do business with this dealership. A friend of mine had the same experience with Pat Peck Nissan. Other than the salesman, the customer service at this establishment is the worst I've ever seen. They didn't even try to get me into another vehicle. I guess they didn't need another sale. More