
Pat Peck Honda
Gulfport, MS
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Not a happy customer! This service department isn’t well managed. You scheduled an appointment and you get there and it’s always a different time than giving. Some people This service department isn’t well managed. You scheduled an appointment and you get there and it’s always a different time than giving. Some people make appointments because they have a schedule. We bought $100,000 worth of Honda Vehicles but wish I would have bought a different product. More
Process was easy. Had pricing and some of the "pre-work" completed prior to our visit. Upon arriving, we took a test drive, completed the financing, and were on our Had pricing and some of the "pre-work" completed prior to our visit. Upon arriving, we took a test drive, completed the financing, and were on our way. Katrina was very helpful the entire time. More
You have what I will call price baiting. I was given a REALLY good lease price of only $108 a month lease and then only to find that 🤔 all of a sudden 🙃 Honda can't allow a $13,000 trade I was given a REALLY good lease price of only $108 a month lease and then only to find that 🤔 all of a sudden 🙃 Honda can't allow a $13,000 trade allowance. Through the process of "fuzzy" math the overall cost of my lease is now $6,000 more which I will pay over the course of the lease. Pretty smart! Assuming I will not use the $6000 give to me for my trade in. A big dealership doesn't make a mistake like I am led to believe. More
Extremely well managed with no. 1 priority: customer service! This was my first time using their service department. They set up an appointment, texted a reminder the day befor 1 priority: customer service! This was my first time using their service department. They set up an appointment, texted a reminder the day before, a service manager greeted me, another was designated contact and checked me out. We communicated twice about questions and problems. Wonderful service! More