Pat Peck Honda
Gulfport, MS
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I brought my Honda Fit in for a fuel pump replacement due to recall. Also had engine oil and brake fluid changed. Inspection was phone video recorded which I thought was very professional. All services were to recall. Also had engine oil and brake fluid changed. Inspection was phone video recorded which I thought was very professional. All services were performed accurately ( I checked). I would visit this dealership again in the future if required. More
Today I went in for regular maintenance with an appointment. I did show up an hour early so I thought it would inky take 2 hours max. The rep came to me and said there was a recall for my pilot an appointment. I did show up an hour early so I thought it would inky take 2 hours max. The rep came to me and said there was a recall for my pilot and asked if I wanted it fixed. I said yes thinking it wouldn’t take that long as she didn’t give me a time. 4 and a half hours later my car was fixed. Not once did she come say she was sorry or it was taking longer than usual. This may be the last time I use Pat Peck for service. It just seems the last few times I have been there the service department takes longer and longer. More
I have purchased 2 vehicles from Pat Peck. They have been wonderful. I am very please with the service department. I have dealt with Brandy on service and spoke with Peggy as well. Both ladies They have been wonderful. I am very please with the service department. I have dealt with Brandy on service and spoke with Peggy as well. Both ladies were very polite and friendly. More