Pat O'Brien Chevrolet Vermilion
Vermillion, OH
Is this your dealership?
Filter Reviews by Keyword
By Type
218 Reviews of Pat O'Brien Chevrolet Vermilion
Great Service all around The service department was able to get my daughters car in on short notice while she was home from college. They got her car fixed washed and returne The service department was able to get my daughters car in on short notice while she was home from college. They got her car fixed washed and returned to her so she could return back to college on time. More
Service with a smile and a never ending effort Sean the sales manager at Pat Obrien was awesome. It wasn't the first time either. Drew the finance person was also outstanding. They did everythin Sean the sales manager at Pat Obrien was awesome. It wasn't the first time either. Drew the finance person was also outstanding. They did everything they could to make our experience excellent. Mark Wroblewski More
New Z07 Corvette purchased from Chuck Thomas Chuck was great to work with! He helped us through the initial paperwork process timely and efficiently, which was very much appreciated since we had Chuck was great to work with! He helped us through the initial paperwork process timely and efficiently, which was very much appreciated since we had another engagement that day. Chuck then followed up with us during the week to make sure that he would be at the dealership when we came in to pick up our new car. Upon arriving, Chuck took us out in the service department to show us our car, and then moved it outside to review some of its features. He then sat inside the car with me to help guide me through the registration process with OnStar. This was very helpful since this car is titled in my husband's name but I was answering the questions. At times the CSR with OnStar was not either clear or didn't seem to hear or understand my responses. But Chuck got us through it! Since that day, Chuck has continued to follow up with us to make an appointment to come back in and go over some additional features we did not have time to discuss on the day we picked it up. Also I told Chuck that I was having a problem with my Cadillac and he has asked me several times now to schedule a time when I can bring it in and he will make sure that it gets fixed properly. This did not happen the last time I took my car to Central Cadillac, and since the problem does not impair driving the car, I have been skeptical to take it in for service. However, Chuck has assured me that the Pat O'Brien service department will be able to resolve the problem quickly and with little to no inconvenience to me. My husband and I own our own company and we would be happy to have a person such as Chuck Thomas working for us with our customers. Courtney Ortner More
Excellent Service I was very satisfied with the sales person who I felt went out of his way to meet all of our needs, and I would return to Pat O'Brien's first for my n I was very satisfied with the sales person who I felt went out of his way to meet all of our needs, and I would return to Pat O'Brien's first for my next vehicle. More
Great Job Stellar customer service. My service was completed quickly and without incident. The staff was very professional, courteous, and friendly. I plan o Stellar customer service. My service was completed quickly and without incident. The staff was very professional, courteous, and friendly. I plan on returning for future service needs. More
EXCELLENT CUSTOMER SERVICE Excellent customer service!!! They take this seriously at Pat O"Brien's. My sales associate, Chuck, was professional and made sure that I was fully s Excellent customer service!!! They take this seriously at Pat O"Brien's. My sales associate, Chuck, was professional and made sure that I was fully satisfied with my Trax. More
Bait and switch not honest with online pricing.said car was sold but it was still on lot tried to sell for higher price until confronted. price guarantee tag on car i not honest with online pricing.said car was sold but it was still on lot tried to sell for higher price until confronted. price guarantee tag on car is highest you could pay for car but haggle and you can get cheaper.don;t ever believe them. More
Service The service department in my opinion is great. I have had my car there for various things and have not been disappointed at all. The service writer li The service department in my opinion is great. I have had my car there for various things and have not been disappointed at all. The service writer listens to my concerns, gives me a quote and fixes it right the first time. More
it was excellent a good bunch of sales people there. they are not pushy and anything you want they will try to help you. I know I will definitely go back there next t a good bunch of sales people there. they are not pushy and anything you want they will try to help you. I know I will definitely go back there next time I need a vehicle! More
Outstanding dealership at Vermilion Everything about this store is excellent. The greeting, the inventory, the service management and technicians, the body shop and parts dept. The Gen Everything about this store is excellent. The greeting, the inventory, the service management and technicians, the body shop and parts dept. The General Manager, Scott Hall and the other sales managers, Sean Kipp and Storm Bowling are all top people. Always ready to help and anser any questions. Joe Puza, Finance Manager is very thorough too. We have now bought 5 vehicles from this store since 2012. That alone should tell anybody that we like the way they do business. More