Pat O'Brien Chevrolet South - Service Center

So very thankful for you! Service rep Chase was thoughtful and helpful as he gave me updates to explain what was happening during my wait. Tech Josh found the source of and dea Service rep Chase was thoughtful and helpful as he gave me updates to explain what was happening during my wait. Tech Josh found the source of and dealt with a vibration I'd been having...one that hadn't been able to get resolved before. Both worked hard and quite awhile to get a frozen bolt undone so the car could get a needed alignment. To top it off, when I needed to be somewhere and my car wasn't done yet, Chase arranged for me to have a loaner for a few hours. My husband died just days after we bought the car from you five years ago. At that time, for the first time ever, we felt led to purchase nearer to home, and I've been so very thankful for the care that's been taken of my vehicle--and me--since! More

Service Routine service with new to me/ used vehicle. When calling to make appointment the representative explained proper service needed on my vehicle. Ex: 2 Routine service with new to me/ used vehicle. When calling to make appointment the representative explained proper service needed on my vehicle. Ex: 2 oil changes needed even if your not at the mileage for oil change. Dealership, fast, friendly and efficient. More

Best service ever. Very professional. Every time that we have dealt with any of the employees at this dealership we have always been treated very professionally. Some times it is just to h Every time that we have dealt with any of the employees at this dealership we have always been treated very professionally. Some times it is just to have a question answered but there is never any hesitation to take care of things right away. The waiting room is very comfortable and the service employees check in periodically letting you know exactly what is happening with your vehicle. We have purchased several new vehicles from this dealership since moving to Medina County in 1978 because we can count on such good service. More

Everyone are very friendly I would tell everyone how friendly all the sale people are,they are all asking if they could get us something to drink or anything us I would tell everyone how friendly all the sale people are,they are all asking if they could get us something to drink or anything us More

Malibu repair Kimberly went out of her way to take care of my needs and keep me informed. She is a great asset to your dealership. I would recommend your service d Kimberly went out of her way to take care of my needs and keep me informed. She is a great asset to your dealership. I would recommend your service department. More

Service Dept. Great service I feel the service was great, as always in any service field there is always room for improvement but no complaints from me today as I was happy with I feel the service was great, as always in any service field there is always room for improvement but no complaints from me today as I was happy with the service?! More

Always a good experience at Pat O'Brien Great service department. Efficient, friendly. Would recommend them for purchasing a vehicle and follow up service. Everyone is very friendly, the dea Great service department. Efficient, friendly. Would recommend them for purchasing a vehicle and follow up service. Everyone is very friendly, the dealership goes out of their way to let the customer know they are appreciated. More

Great service department From check in to check out, service department was friendly and informative. All questions were answered promptly. They even washed my vehicle when th From check in to check out, service department was friendly and informative. All questions were answered promptly. They even washed my vehicle when the service was complete. More

Excellent customer service Service fixes the problem the first time. They truly put the customer first! Wait time is minimal and I know the work performed will be done right. Service fixes the problem the first time. They truly put the customer first! Wait time is minimal and I know the work performed will be done right. More

Prompt service Amazing and helpful staff. I have had several cars from this dealership and have always been given wonderful service in both sales and service. Highly Amazing and helpful staff. I have had several cars from this dealership and have always been given wonderful service in both sales and service. Highly recommend! More