Pat O'Brien Chevrolet South - Service Center

Kind and professional Always friendly and informative. Service time is not too bad. I’ve been to other Chevrolet dealers for service and I took a lot longer. Always friendly and informative. Service time is not too bad. I’ve been to other Chevrolet dealers for service and I took a lot longer. More

Exceptional Truly blown away by Pat O’Brien. Purchased my Malibu at the Vermillion location, great experience! Service experience at the Medina location, amazing Truly blown away by Pat O’Brien. Purchased my Malibu at the Vermillion location, great experience! Service experience at the Medina location, amazing! I was informed of exactly what the issue was with my vehicle and work was completed very quickly. Truly impressive customer service. More

Service oil change Went in for an oil change and to check out some noises that have been going on with vehicle. They were not sure on one of the noises so they decided t Went in for an oil change and to check out some noises that have been going on with vehicle. They were not sure on one of the noises so they decided to put that on the back burner (noise is still there) and then decided to do an AC Recharge (because of the other noise) and it took almost 4 hours. Kept telling me it would be much longer and then two hours later they were done. The past year and a half the service department has been rediculous with time. I was a waiting customer and was completely dissatisfied. More

Nothing short of amazing!! Pat OBrien Chevy Service Dept. is truly an exceptional car service experience. They really make you feel like family and roll out the red carpet. Not Pat OBrien Chevy Service Dept. is truly an exceptional car service experience. They really make you feel like family and roll out the red carpet. Not just professionals but like family!! I will always come back! More

Great Service This is the only place I take my car, they are simply the best! This is also where I purchase, excellent sales and service team. This is the only place I take my car, they are simply the best! This is also where I purchase, excellent sales and service team. More

An unplanned visit to the dealership Our old car was towed in and we got the diagnosis right away. Old car, bad transmission, but at least we didn't have to wait for the "bad news". We Our old car was towed in and we got the diagnosis right away. Old car, bad transmission, but at least we didn't have to wait for the "bad news". We were then able to review the inventory and find a new car that we liked and go to the next level. Since this entire process was not "planned", it went smoothly and we found a car we liked. Very sad to see our faithful old Malibu sitting outside looking forlorn, but we like our new car. Mike Towslee made the bad news part of this relatively painless. He fully explained our repair options and the relative costs. We decided to check out new cars before making a decision of fixing the old car. Mike then quickly found us a salesperson we could work. Nick Pelligrini. was a pleasure to work with on the purchase end of this transaction. We had a fun time with him and were honored to be his first ever automotive sale when we finally selected our new Equinox. All dealership personnel were friendly and helpful and the paperwork part went smoothly. We spent a long time at the dealership and did not feel rushed either on whether to fix the old car or to buy a new one. More

Thorough in a timely manner I left trusting all the work performed was completed, and all the issues were addressed. Thank You for the peace of mind. I will return again !!! I left trusting all the work performed was completed, and all the issues were addressed. Thank You for the peace of mind. I will return again !!! More

Service advisor The young lady that helped me was very personable. I have no problem with the dealer ship, but I do have a problem with your survey. The young lady that helped me was very personable. I have no problem with the dealer ship, but I do have a problem with your survey. More

They took care of me right away. I discovered that I was losing air in my rear tire. Since I have my grandchild with me almost every day I wanted to get this fixed immediately. I drov I discovered that I was losing air in my rear tire. Since I have my grandchild with me almost every day I wanted to get this fixed immediately. I drove to the service department at 6 PM and they took me in quickly. They told me I had a nail that had punctured the tire. They put on my spare and made an appointment to have new tires put on a couple of days later. More

Extremely satisfied, first class Chevrolet Dealer I always use this dealer because I know that the service will be correctly performed with quality licensed mechanics , especially with today’s more co I always use this dealer because I know that the service will be correctly performed with quality licensed mechanics , especially with today’s more complex automobiles More