Pat Milliken Ford - Service Center

I bought my vehicle from them but won't buy another because of service department. Besides the normal dealership excuses "we can't duplicate it or that's within the normal sound" try calling and gettin because of service department. Besides the normal dealership excuses "we can't duplicate it or that's within the normal sound" try calling and getting a person to pickup the phone. Leave a message and no one calls back. Use their online appointment and is freezes on the calendar date selection. Finally get a person and have them tell you " oh its a transmission issue? we can't get you in until Jan.? Called another dealership and then had me in the next Monday. Not just one incident, I'm not usually over critical, but I am not exaggerating. You will see and be disappointed. More

Dropped my truck off Monday evening. Wednesday morning I checked in on my truck ,and I find it sitting in front of one of there employees houses for over twenty minutes. So they let ther Wednesday morning I checked in on my truck ,and I find it sitting in front of one of there employees houses for over twenty minutes. So they let there employees take customer vehicles home when they are in possession of your vehicle. Not a dealer ship I want to be affiliated with anymore. More

Juliet is a pleasure to work with and has a exceptional knowledge of the Ford line up of cars and trucks. Juliet has been in the customer service industry for many years and is in my opinion is Top Shelf i knowledge of the Ford line up of cars and trucks. Juliet has been in the customer service industry for many years and is in my opinion is Top Shelf in customer service! More

The most friendly and knowledgeable employees. Patient and concerned about their customers opinions and always attentive! Patient and concerned about their customers opinions and always attentive! More

Rickey did a great job seling me my 2022 Ford escape. He was easy to work with patient and gave me a good deal. I would recommended him to anyone. I will consider using him again if and when I tur He was easy to work with patient and gave me a good deal. I would recommended him to anyone. I will consider using him again if and when I turn my lease in. Thanks Ricky. More

Any time I have taken my car into service, they come and let me know how the service on the car is coming along and if they found any other issues. One time, I needed a new tire and it seemed like it was ta let me know how the service on the car is coming along and if they found any other issues. One time, I needed a new tire and it seemed like it was taking forever. Joey DeSantis kept checking on me and how the service was coming along. They also have a wonderful door to door service. At the time of my oil change, I was not able to get out due to illness at the time and they came and picked up my car and had the oil change done and a recall taken care of and brought the car back later in the day. The person let me know when he arrived at the dealership and called me to give me a heads up that he was heading back to my home. I have gone the Pat Milikin for years and overall I am very happy with their service. More

Milliken Ford gives the best customer service. Mark Zadorozny is a top notch sales person, knows the product well and Juliet Guertin ALWAYS does an excellent job when I bring my vehicle in for s Mark Zadorozny is a top notch sales person, knows the product well and Juliet Guertin ALWAYS does an excellent job when I bring my vehicle in for service. More