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104 Reviews of Pat Milliken Ford - Service Center
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September 11, 2015
Twice now they have totally failed to honer warranty service I bought a certified used car from a different dealer and need some warranty work done. I was told I would have to pay for all the work up front first I bought a certified used car from a different dealer and need some warranty work done. I was told I would have to pay for all the work up front first. So I drove my car back to the dealer where I bought it 45 miles away and all the work was done at no charge. This just happened again here last week with my 5 year tire & wheel warranty that was not honored. More
by gacockfield
Employees Worked With
Aaron Baker, Ian Murphy
September 03, 2015
Extreme wait time, and not first come first service I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people tha I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people that came in after me and their service completed before mine. The service I needed is Minor at the lease at a tire repair, the most a new tire. More
by Joilene808
Employees Worked With
Aaron Baker, Scott Duczyminski, Ian Murphy
August 13, 2015
Excellent Service Compliments the Sales Experience I have been happy with Pat Milliken Ford for over 10 years. I came to the dealership because I was displeased with the service experience at my previo I have been happy with Pat Milliken Ford for over 10 years. I came to the dealership because I was displeased with the service experience at my previous dealership. My satisfaction with the service department at Pat Milliken has been excellent. Most recently I needed repairs for my 10 year old Freestar. The most important repair was done quickly and more than satisfactorily. However, the mirror I needed is no longer in the Ford inventory, yet my service representative, Ian Murphy, went out of his way to find comparable replacement mirrors that I can use. I appreciate Ian's initiative and dedication to satisfying his customers. I can recommend Pat Milliken Ford because all of the people with whom I interact display a dedication to customer service and satisfaction. More
by C. Thomas
Employees Worked With
Scott Duczyminksi, , Ian Murphy
July 20, 2015
5 star plus Every experience I have had with pat Miliken ford has been 5 star. From sales ( 4 new 1 used vehicle) to service I have had only the best experiences. Every experience I have had with pat Miliken ford has been 5 star. From sales ( 4 new 1 used vehicle) to service I have had only the best experiences. Today was service. My contact was with Aaron who represented the service dept and dealership very well. They are fortunate to have him as an employee More
by Old lady
Employees Worked With
Aaron Baker
July 08, 2015
Great service , kept the schedule and returned my car in pristine condition. Great communication with Everything being done and timeframe. Shuttle service to and f , kept the schedule and returned my car in pristine condition. Great communication with Everything being done and timeframe. Shuttle service to and from the dealership. More
by Fartsmell
Employees Worked With
June 30, 2015
Great service My car always receives great service. Juliet Guertin gets everything set up. The inspection report card is easy to read and alerts you to future ser My car always receives great service. Juliet Guertin gets everything set up. The inspection report card is easy to read and alerts you to future service needs. You see everything that was examined and replaced. Friendly workers and great service! More
by Greg G
Employees Worked With
June 23, 2015
Beyond Great Service I recently took my vehicle in for the "Works", oil change and tire rotation. Somehow my key for the locking lug nuts was missing. I got a ride home to I recently took my vehicle in for the "Works", oil change and tire rotation. Somehow my key for the locking lug nuts was missing. I got a ride home to look for it. Before I could call the service department and tell them to cut off the locking lug nuts, they had found a way to remove them, rotate my tires and provide me with a new set of locking lug nuts. Exceptional service! You have a customer for life. Thank you service department. More
by Ken 125
Employees Worked With
Scott Duczyminski
May 27, 2015
Pat Milliken Ford I have bought two cars from Mike Rector at Pat Milliken Ford in the past three years. He is the consumate salesman, both knowledgeable and courteous, I have bought two cars from Mike Rector at Pat Milliken Ford in the past three years. He is the consumate salesman, both knowledgeable and courteous, which is why we will continue to return to him for future purchases. Mike makes the car-buying experience as easy as possible with his straightforward, no-nonsense approach. More
by Lariatboy
Employees Worked With
April 23, 2015
Excelent service dept. Service walk-ins are welcome. I typically have all three of my vehicles serviced the same day I drop one off get a ride home from there courtesy van. Service walk-ins are welcome. I typically have all three of my vehicles serviced the same day I drop one off get a ride home from there courtesy van. When the first ones done I drive the second one up and take the first one home, same with the third. Good way to spend a day off multitasking rather than just sitting in the watting room at the dealership. They also have a loyalty system of you get free oil changes after pay for a few plus cash rewards that can be used for future service. More
by Just Jim
Employees Worked With
Keith Kelly, Ian Murphy
March 28, 2015
Service Juliet is my service rep and I've been very pleased with everything that she's taking care of with my escape. She also keeps me in the know of what i Juliet is my service rep and I've been very pleased with everything that she's taking care of with my escape. She also keeps me in the know of what is going on with my vehicle and the progress. More
by Kathy
Employees Worked With
