Pat Milliken Ford - Service Center

Great service, friendly and fast it’s always a pleasure to bring my car there thank you again for the great service to bring my car there thank you again for the great service More

Their very professional and do an absolutely fantastic job. I will be using them for my future visits. job. I will be using them for my future visits. More

This is the first dealership that I have made an appointment for service to be told by 2 employees that the appointment only puts me in line to have the car looked at and that might take 1 or 2 or 3 appointment for service to be told by 2 employees that the appointment only puts me in line to have the car looked at and that might take 1 or 2 or 3 days depending on the backlog of service work they have. Poor customer service huh,,,,,, poor scheduling huh,,,,I called a few more dealerships in area and was told vehicle would be looked day of appointment. Must be hard to be a service advisor to disappoint your customers like this. Would like to have service manager call me to explain customer service and overbooking. I bet after making an appointment for his doctor he would no want to wait a couple days in the office till the doctor had time for him. Never tell a customer an excuse, your problem should not be thiers. More

I have been coming here since Brian Holiday moved locations and have had nothing less than exceptional service. Everyone from Brian and Mike to Daryl in the service department are so welcoming and ma locations and have had nothing less than exceptional service. Everyone from Brian and Mike to Daryl in the service department are so welcoming and make sure each time is better than the last. More

Juliet was awesome. I was Informed through the Entire Process and it was so easy to Use my Ford Pass points I was Informed through the Entire Process and it was so easy to Use my Ford Pass points More

Pat Milliken Ford is the best dealership. I’ve been leasing my vehicles from them for 16 years and will continue to do so. They always go above and beyond and never disappoint. I’ve been leasing my vehicles from them for 16 years and will continue to do so. They always go above and beyond and never disappoint. More

Dr Tim Shea was very nice and patient with me. Went step by step with everything Went step by step with everything More

Pat Milliken's technician was able to accommodate my time frame and kept me posted on their progress. frame and kept me posted on their progress. More

Angie in service was dealing with an already overwhelming day of walk-ins and unplanned appointments and I came in with a flat tire and the need to get back to ann arbor by early afternoon. Angie found a way day of walk-ins and unplanned appointments and I came in with a flat tire and the need to get back to ann arbor by early afternoon. Angie found a way to squeeze me in with time remaining to get back to my appointment. I don't know where she found a tire for my car as they are never in stock dealership or otherwise but she did. Thank you for all your help! More

Everything went well, Angie was the only person who took me to the counter to get my keys and tell me if everything was ok by looking at the report, very professional. me to the counter to get my keys and tell me if everything was ok by looking at the report, very professional. More