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Pat Milliken Ford

Redford, MI

4.9
1,210 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,210 reviews

September 09, 2017

Top Notch salesman and person Edgar Evans has been my salesman of choice for Ford products for almost thirty (30) years.His professionalism and genuine concern for customer satisfa More

by eynor48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E,d,g,a,r E,v,a,n,s
September 07, 2017

Always a great experience leasing a car Pat Milliken Ford and Marty Kochmanski found me my lease car. Marty is always very professional and prompt in getting back to me. I always enjoy wor More

by Determined
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Kochmanski
August 30, 2017

2017 EDGE Kevin Adelman was my sales rep. He went above and beyond for me, took the time to find me what i was looking for.Thanks More

by Sandra l.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Adelman
August 25, 2017

Another satisfied customer A1 no messing around got me what I was looking 4 fast car was in great condition joey D was on point the warranty package is a great deal More

by Cbarnes8880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Post
August 16, 2017

Awesome experience! My family has been buying and leasing vehicles from Joe Balhorn for years. We always recommend Joe! He's always professional and trys to get us the b More

by Donna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Balhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2017

Fantastic Car Buying Experience I recently purchased a Ford Focus from James Dillon at Pat Millikan Ford. It was the best car buying experience I have ever had. James was extremely k More

by Robaker5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2017

GREAT SERVICE!!!!! I had a great experience when I lease my Flex. James Dillion was a great salesman to deal with I would recommend him and Pat Milliken to everyone!!!!! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 10, 2017

Superior Customer Serivce Experience My family and I have been leasing/buying our cars for years from Kevin Koshkarian at Pat Milliken Ford. We keep coming back because of his profession More

by Edgegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Koshkarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2017

Mark Zadorozny at Pat Milliken Ford We have bought several cars/trucks from Mark Z. He makes the experience personal as he works to understand our needs. He is professional and expedie More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 27, 2017

Bate and Switch tactics I have been looking online for a certain vehicle, which Pat Miliken Ford advertised. I contacted them about the vehicle, which they said they had. I d More

by dissatisfied customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Conzelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Pat Milliken Ford responded

I sincerely apologize that you came from so far to see a vehicle that was not available. After a little research it appears that our after-hours answering service did not have up to date information as to which vehicles were already on hold for customers. I appreciate your feedback since it allows us to work to improve our internal processes. Again I apologize for the inconvenience. If you'd like to discuss the situation in more detail, I'd welcome a call next week at (313) 387-7310. -Julie Norman, General Sales Manager

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