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Pat Milliken Ford

Redford, MI

4.9
1,210 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,210 reviews

April 19, 2018

Shauntice is awesome!!! Shauntice is just awesome! She will work hard for you,and be professional and caring at the same time. She has great communication, and she's easy to More

by Seena033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2018

Hands down THE BEST Shauntice Richmond is the best salesperson I have ever had. She’s very knowledgable of the vehicals that she sales but also has offered me excellent a More

by Customer for life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2018

Shauntice Richmond excellent salesperson The best salesperson EVER!!! I have never had a car buying process so easy I just tell her color and features and she takes it from there. It’s amazin More

by Charli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Murphy
April 19, 2018

A Plus Customer Service Ever since I've switched over to buying Ford's, Shauntice has been my sales person. The professionalism is definitely worth each and every visit. I lo More

by Ursulath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Murphy
April 19, 2018

Saleswoman of the Year Leased a 2018 Ford Escape today. Went in the dealership thinking it would be impossible for it to happen with my trade in. Shauntice Richmond went a More

by pearl1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey from Tech
April 19, 2018

Awesome dealer! I have gotten 5 cars/truck from Shauntice over the years! She’s become family over the years. In our family she’s sold us 8 cars and I can’t imagine h More

by Gkemp513
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Baker, Ian Murphy
April 11, 2018

Buying a car from Frank Renko Just purchased a 2018 Fusion. Frank Renko helped me through the whole process and it was a totally satisfying experience. He was professional, effici More

by LadyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Renko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

Pat Milliken Ford responded

Thanks Jan! Frank is definitely a legend in this business and still does his best to provide you with the experience you deserve!

April 08, 2018

Service on vehicle Scott Duczyminski was awesome. Really helpful. Service was great. Job was done quickly and right. Would recommend Pat Milliken service. Very good expe More

by ob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Duczyminski
April 08, 2018

Kevin Koshkarian makes buying a car easy and seamless I just purchased a 2018 Mustang GT350. I dealt with Kevin Koshkarian, What a great experience. We handled almost everything over the phone and when More

by Steve vF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Koshkarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Pat Milliken Ford responded

Thank you for your business, Steve! You dealt with one of the best in the business in Kevin Koshkarian. Enjoy that incredible car. Driving weather will be here soon (hopefully).

April 05, 2018

Regular service Always good to know Scott is there to help with my service needs. Never an issue with anything. Will be my regular service center. Thanks More

by Dlbinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Duczyminski
Apr 06, 2018 -

Pat Milliken Ford responded

And thank you for making Scott your 'guy' for all of you service needs.

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