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Pat Milliken Ford
Redford, MI
1,210 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,210 reviews
April 24, 2018
Quick and simple process to lease my Edge. Don Kalie made the process quite easy. I was able to handle much of the process via e-mail. I went to the dealership for a test drive and then final Don Kalie made the process quite easy. I was able to handle much of the process via e-mail. I went to the dealership for a test drive and then finalized what options I wanted on my Edge and Don was able to find the vehicle at a neighboring dealership and make a trade. Everything was taken care of in a few days. More
by Mary Ziemba
Employees Worked With
April 24, 2018
Awesome Shauntice best salesperson. My uncle refer her to me. I would recommend her to all my family & friends. My daughter got a new Ford, then a month l Shauntice best salesperson. My uncle refer her to me. I would recommend her to all my family & friends. My daughter got a new Ford, then a month later she help me get my new Ford. Thank you again job well done. More
by Yvette609
Employees Worked With
April 20, 2018
F150 lease. Danielle Fowler is amazing! She got me into a new F150 with tons of features while still meeting my budget needs. Her service was TOP NOTCH as well Danielle Fowler is amazing! She got me into a new F150 with tons of features while still meeting my budget needs. Her service was TOP NOTCH as well as all of the employees I came in contact with during my visit. I highly recommend Danielle at Pat Milliken Ford! More
by Mike R
Employees Worked With
April 20, 2018
A place where you matter My experience was my blowing amazing Vanessa & Denny has set the bar for professional customer service . There goal was not to just sell me a vehi My experience was my blowing amazing Vanessa & Denny has set the bar for professional customer service . There goal was not to just sell me a vehicle but to make sure I was happy as a valued customer first. The process was efficient time wise. My next purchase and every one after that will be with them. More
by Sam1234567
April 20, 2018
DON'T GO ANYWHERE ELSE! Shauntice Richmond is the BEST! It's a waste of time to try to get a better price or better service from anywhere else! Shauntice and the entire tea Shauntice Richmond is the BEST! It's a waste of time to try to get a better price or better service from anywhere else! Shauntice and the entire team at Pat Miliken Ford go above and beyond to make your entire experience seamless. I've leased several cars/trucks from Shauntice and she always is able to --no matter what the circumstances come up with the best vehicle at the best price, she's a miracle worker! Not only is she a great salesperson, she's an even better person. She does not pressure you and is always working to get you the best price and options. More
by happy customer
Employees Worked With
David Post
April 20, 2018
Amazing Great customer service! Hands down an amazing experience. Was super helpful and knowledgeable of what made since for me as a customer. Would recommend Great customer service! Hands down an amazing experience. Was super helpful and knowledgeable of what made since for me as a customer. Would recommend anyone More
by Will25
Employees Worked With
April 20, 2018
Caters to College Students Shauntice really handles young adults very well. I am a college student and oftentimes we want more than we need. She is great at guiding and mentorin Shauntice really handles young adults very well. I am a college student and oftentimes we want more than we need. She is great at guiding and mentoring and I really appreciate that, as do fitness that I have referred. Shauntice really helps people!!! That makes her more than a salesperson, it makes her a counselor and GREAT person all around!!! She is THE BEST!!! I'm a 720+ credit score because of her guidance. More
by Nay96
Employees Worked With
April 20, 2018
Shauntice is the BEST!!! Hands down Shauntice is the BEST saleswoman! Great customer service. Shauntice has got me into my 5th lease now. She has never let me down. All I have Hands down Shauntice is the BEST saleswoman! Great customer service. Shauntice has got me into my 5th lease now. She has never let me down. All I have to do is tell her all the details that I want and she makes it happen. Shauntice is like family, very professional, caring, friendly, very knowledgeable and alway has a smile on her face. More
by Qfcp85
Employees Worked With
April 19, 2018
The Best My Family and I have been buying our vehicles for years from this dealership and always choose Shauntice to handle our business. Shauntice works hard My Family and I have been buying our vehicles for years from this dealership and always choose Shauntice to handle our business. Shauntice works hard to get the right vehicle for you and the best value. We always appreciate her. More
by Paris
April 19, 2018
Shauntice is great Shauntice is GREAT !!! 4TH OR 5th car our family has bought from her.. makes car buying easy. Had everything ready when I arrived all I had to do was Shauntice is GREAT !!! 4TH OR 5th car our family has bought from her.. makes car buying easy. Had everything ready when I arrived all I had to do was sign and drive... Dwayne More
by Big wayne
Employees Worked With
