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Pat Milliken Ford

Redford, MI

4.9
1,210 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,210 reviews

May 15, 2018

Pat Milliken Ford is the best dealership in the area I have worked with Don Kalie on several occasions with great success. Both new and used purchases. Don is a car guy and he looks out for you and you More

by M.J. Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kalie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Murphy
May 15, 2018 -

Pat Milliken Ford responded

Thanks M.J.! Both Don Kalie an Ian Murphy are true car guys and love helping out! You have a winning team behind you and your vehicles.

May 15, 2018

Very good experience Robb was extremely helpful in getting the sale done very fast. We drove a long way to get there, and he did an excellent job with expediting paperwork More

by deewarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Pat Milliken Ford responded

Thank you for making the trip to see us. Enjoy your new vehicle!

May 14, 2018

Professional and as Advertised I had been working with Steve McGuire over the phone for over a week discussing a certified pre-owned F-150 Limited they had on their lot. Steve was More

by Jeff S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Pat Milliken Ford responded

We can't say thank you enough for making the decision to journey up our way to pick up your new pick-up :). Steve really enjoyed helping you get what you wanted and back on the road home!

May 08, 2018

They’re quick....but I have to return every other trip I will give them xxxxxxfor being quick. I never have to wait long. It seems like every other time I come, I have to return a week later after getting More

by Flower1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Duczyminski
May 09, 2018 -

Pat Milliken Ford responded

We are sorry that you are unsatisfied with your experience here and would like to do our best to rectify the situation. Please contact our Service Director, Pat Lyons, at 313-387-7364

May 04, 2018

Very good dealer My first time buying from a dealer but Steve McGuire made me feel comfortable and made sure any and all my concerns were addressed. They have a very s More

by Njon313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denny Ravac
May 04, 2018 -

Pat Milliken Ford responded

Thank you for giving us the opportunity to earn your business as your first dealership buying experience. We try to do everything we can to save you both money and time and are happy to hear we were able to deliver.

May 04, 2018

Quickest purchase of a vehicle I ever had Found a Flex on Cars.com that I was interested in. Patrick was the 1st person I met at the dealership, showed me the car, I liked the car, and purchas More

by Flex owner
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Leaman
April 30, 2018

Exceptional Customer Service I've driven a Ford for 15+ years and Don Barker has helped with all my leased vehicles. He is very knowledgeable, efficient, and professional. I mostl More

by Twinpower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Barker
April 30, 2018

4th Ford vehicle Recently I leased my 4th Ford vehicle and honestly I never even considered driving a Ford. I was driving another brand of vehicles and was displeased More

by T.Alex
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Murphy
Apr 30, 2018 -

Pat Milliken Ford responded

Thank you for your dedication and loyalty to Shauntice Richmond. She is great and always goes the extra mile to make sure her customers have the best experience possible.

April 28, 2018

Great Experience Buying a Used Car I worked with Kevin Herring and his management to get the price that I wanted on the vehicle I purchased. They will try their hardest to make a good d More

by Dhancock1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Herring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denny Ravac
Apr 30, 2018 -

Pat Milliken Ford responded

Thank you very much for this great review. We strive to provide a great experience for each and every customer that we come in contact with. Kevin Herring absolutely does care about the customer and works hard to make you happy throughout the entire process.

April 27, 2018

Leased new car Patrick Leaman was excellent to work with. He is non-pressuring and very helpful through the process. He has good communication and follow up. Deliver More

by steve c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Leaman
Apr 30, 2018 -

Pat Milliken Ford responded

Thanks Steve! Glad to hear your experience was a good one and you are happy with Patrick and Pat Milliken Ford.

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