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Pat Milliken Ford
Redford, MI
1,210 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,210 reviews
August 08, 2018
Great service I’ve been working with Shauntice for almost ten years. I appreciate her positive attitude and willingness to accommodate. She always explains the leas I’ve been working with Shauntice for almost ten years. I appreciate her positive attitude and willingness to accommodate. She always explains the lease options to me in a way that makes me feel very comfortable and informed. I’m always satisfied with my choice once I drive off the lot. I look forward to my next lease!! More
by Tcampbell
Employees Worked With
August 07, 2018
Easy leasing! Easiest lease experience ever! Online credit application was easy. Mark showed me all the new things on my brand new Escape. The entire experience Easiest lease experience ever! Online credit application was easy. Mark showed me all the new things on my brand new Escape. The entire experience was pleasant! More
by Happy Camper
Employees Worked With
August 06, 2018
Great dealership Always friendly and helpful. Courteous people who know their job and take care of any questions you may have.,and they get things done in a timely man Always friendly and helpful. Courteous people who know their job and take care of any questions you may have.,and they get things done in a timely manner., which is greatly appreciated. Thank you. Richard B . Mirecki More
by r66ick
Employees Worked With
July 31, 2018
Exceptional Service Vanessa Vermette, went over and beyond. She greeted me and my husband with a smile. She was very knowledgeable about the vehicles and the different op Vanessa Vermette, went over and beyond. She greeted me and my husband with a smile. She was very knowledgeable about the vehicles and the different opportunities on purchasing our truck. The overall experience was great. More
by Special1
Employees Worked With
July 26, 2018
Best Dealership I just leased a new Ford Escape & turned in my Ford Focus. I always talk to Don Kalie who goes way above and beyond to help you through the process. I just leased a new Ford Escape & turned in my Ford Focus. I always talk to Don Kalie who goes way above and beyond to help you through the process. It was an amazing experience as always. This is not my first purchase from Don at Pat Milliken but I also have to add that they have an outstanding Service Department! More
by Sandy8341
July 17, 2018
The works maintenance They are professional and fast when maintaining my vehicle. I just wish they would return my headlight settings back to how I had them. Mark Z. Ha They are professional and fast when maintaining my vehicle. I just wish they would return my headlight settings back to how I had them. Mark Z. Has been my salesman for many years, he always stops to say hello when I bring my car in for service. More
by Tlrprob
July 13, 2018
I had a great experience Frank answered all my questions and was very helpful I would recommend him.He is very honest and he listen to your needs and what you are really looki Frank answered all my questions and was very helpful I would recommend him.He is very honest and he listen to your needs and what you are really looking for. More
by happy/car
Employees Worked With
July 03, 2018
Excellent Customer Service This is my 3rd vehicle that I have purchased from Pat Milliken and my only salesperson has been Shauntice Richmond. She is always very thorough, prof This is my 3rd vehicle that I have purchased from Pat Milliken and my only salesperson has been Shauntice Richmond. She is always very thorough, professional and just an overwall nice individual. I definitely will be seeing her until she retires. More
by Nean
Employees Worked With
June 28, 2018
Best car buying experience I've ever had Patrick Leaman was our salesman and he made the buying experience easy. He was not "pushy' and helped us get exactly what we were looking for! I would Patrick Leaman was our salesman and he made the buying experience easy. He was not "pushy' and helped us get exactly what we were looking for! I would definitely recommend Pat Milliken Ford for your dealer, and Patrick Leaman as your salesman! More
by monkscar
Employees Worked With
Patrick Leaman
June 14, 2018
Buying a used car Steve was a very helpful salesman. Made the experience very easy. Happy with everything. Love the car. Ford escape will recommend to any one l Steve was a very helpful salesman. Made the experience very easy. Happy with everything. Love the car. Ford escape will recommend to any one looking for a car. More
by Sherry
