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Pat Milliken Ford
Redford, MI
1,210 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,210 reviews
July 08, 2019
Great Experience! Great customer service by Don Kalie! Always goes out of his way. Everyone there is very friendly and give a great customer experience. I would highly Great customer service by Don Kalie! Always goes out of his way. Everyone there is very friendly and give a great customer experience. I would highly recommend. More
by Martifan91
Employees Worked With
June 28, 2019
Frank is Awesome Frank Renko is a friendly agent with an attention to detail second to none. No wonder he has won so many awards, excellent service! Thanks for everyt Frank Renko is a friendly agent with an attention to detail second to none. No wonder he has won so many awards, excellent service! Thanks for everything! More
by Johnson1113
Employees Worked With
June 26, 2019
Sales and service can't be better. Everything about Milliken Ford from the sales employees to the service department at Milliken Ford has been top notch. From the first vehicle purchas Everything about Milliken Ford from the sales employees to the service department at Milliken Ford has been top notch. From the first vehicle purchased ten years to my latest current vehicle everything has been excellent. More
by bob1000
Employees Worked With
Don Barker, Ian Murphy
June 26, 2019
John Blanchard receives a five star rating. John Blanchard receives a five star rating for me. John did an outstanding job identifying my needs and provided excellent customer service. Great buy John Blanchard receives a five star rating for me. John did an outstanding job identifying my needs and provided excellent customer service. Great buying experience. More
by Blanch
June 25, 2019
Courteous and Great Service This is my 3rd Lease with Pat Milliken and thanks so much for your efforts. The Sales support and the entire team at Pat Milliken were outstanding and This is my 3rd Lease with Pat Milliken and thanks so much for your efforts. The Sales support and the entire team at Pat Milliken were outstanding and helpful with the entire process. More
by Buck
Employees Worked With
June 21, 2019
Friendly and best offer My salesman had everything ready for my new lease vehicle. Took very little time to purchase my new lease. Technician was very informative regarding My salesman had everything ready for my new lease vehicle. Took very little time to purchase my new lease. Technician was very informative regarding the operation of my new vehicle. More
by fragrance
Employees Worked With
June 01, 2019
Amazing attention to detail service! My over 10 year experience with Pat Milliken Ford has been outstanding with my salesperson Shauntice Richmond. She listens and takes her time to find My over 10 year experience with Pat Milliken Ford has been outstanding with my salesperson Shauntice Richmond. She listens and takes her time to find you exactly what you want with the best deal possible! I'm happy to be a continued customer and I would recommend Shauntice for anyone looking to buy or lease. Yes, she always helps me get what I want!! More
by Vcade
Employees Worked With
May 30, 2019
Looking back at my experience- they solved my issues. I purchased my used Lincoln Navigator from a neighboring car dealership several miles from Milliken Ford. Before the purchase I made a deal with the s I purchased my used Lincoln Navigator from a neighboring car dealership several miles from Milliken Ford. Before the purchase I made a deal with the salesman that if any issues come up with my Ford certified inspection ($100.00) that he would pay for all/any repairs. Car inspection passed. Moving forward, YEARS later my engine starts making a ticking noise on acceleration. I figured that I would take it to Milliken Ford. I work crazy long hours and was able to drop it off after hours. We had a couple minor hiccups along the way/repair but Jordan and Pat Lyons made it rite! Extremely fair, professional and accommodating. Thanks Again for Fixing/Eliminating my Engine Noise/Issues. Look forward to doing business with your dealership again. Curt DeGrandchamp More
by DeGrandchamp
May 26, 2019
Great Experience I ve been buying mustangs for 13 years and Joey Desantis is by far the best sales person I ve dealt with. Extensive product knowledge. Got me out of I ve been buying mustangs for 13 years and Joey Desantis is by far the best sales person I ve dealt with. Extensive product knowledge. Got me out of my lease early and found me exactly the vehicle I wanted. Arranged financing that saved me almost $2 K on the upfront payment.. Overall great experience and would recommend Joey and Pat Milliken Ford to anyone looking for a new car! More
by Bruce S
May 20, 2019
My new Lariat F-150 Frank has been my salesman since 1973 when I bought my first truck. He is honest, straight forward, always looking out for my best interest. His kn Frank has been my salesman since 1973 when I bought my first truck. He is honest, straight forward, always looking out for my best interest. His knowledge of Ford products is impeccable. I would recommend him as a salesman to anyone. It is hard these days to find good people to employ in any industry. Frank is a man of integrity and an upstanding man and friend. Ford and Pat Milliken Ford should be very proud to have him on board. Everyone associated with our new truck purchase was wonderful. 5 stars for Pat Milliken Ford. More
by Joe-Shmo-69
