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Pat Milliken Ford
Redford, MI
1,268 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,268 reviews
March 25, 2025
Our experience working with salesman Rick Dawkins was fantastic. We called after hours to see if a vehicle we saw on line was still available, and he returned our call first thing the next morning. We w fantastic. We called after hours to see if a vehicle we saw on line was still available, and he returned our call first thing the next morning. We went to see him (and the car) that day, made arrangements to finalize the deal, and came back the next day to finish it. He could not have been more friendly, yet very professional. We could tell that he really loves working at Pat Milliken Ford! He answered all our questions and spent as much time with us as we needed, never trying to rush us. We can't praise Rick enough for the best service we have ever had buying a car! (And we are in our 70's!) We can't recommend him and the dealership enough! More
by Mustang Ken
Employees Worked With
March 21, 2025
Great friendly service. Quality work done. Especially like the pick up and delivery service option. I will definitely return for my future services. Quality work done. Especially like the pick up and delivery service option. I will definitely return for my future services. More
by droman1244
Employees Worked With
March 13, 2025
Brian is a great person to work with. Not pushy at all and lets you take your time and think what you really want . Would recommend this dealer and Brian to anyone ! Not pushy at all and lets you take your time and think what you really want . Would recommend this dealer and Brian to anyone ! More
by pkorch1995
Employees Worked With
March 13, 2025
Brian Holiday was helpful, honest, and efficient. Tim in finance was the same was, as was Alicia who showed me the controls Tim in finance was the same was, as was Alicia who showed me the controls More
by justinkizy
Employees Worked With
Other Employees :
Alicia (showed me how to use the car controls)
March 04, 2025
Brian was great to work with. A very nice person.If i need another vehicle i will go back to him. A very nice person.If i need another vehicle i will go back to him. More
by j.tripoli@sbcglobal.net
Employees Worked With
March 04, 2025
Brian Holiday at Pat Milliken Ford is simply the best. He helped me into my first EV vehicle - this one being a F-150 Lightning and my experience was first class. I completed most of the paperwork online He helped me into my first EV vehicle - this one being a F-150 Lightning and my experience was first class. I completed most of the paperwork online, and this made my time in the dealership fast, efficient and convenient. I met with Pat Milliken's tech expert to teach me all the things I need to know with a full EV and left feeling comfortable with the new tech. Brian as my salesperson is again just the best. He helped me find the car and deal that is right for me. Overall, I could not be more pleased and think you will to! More
by estojov
Employees Worked With
February 26, 2025
The service was amazing and friendly. Everyone was knowledgeable about the vehicle I wanted and followed up quickly. My salesman was great to work with. The was one of the best buying exp Everyone was knowledgeable about the vehicle I wanted and followed up quickly. My salesman was great to work with. The was one of the best buying experiences I have had in quite some time. The finance department was very helpful and explained all details of my contract. More
by Tmoleski
