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Pat Milliken Ford

Redford, MI

4.9
1,307 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,307 reviews

July 29, 2025

Overall, Braheem went above expectations! ! Customer satisfaction!! Experience and knowledge was definitely shown. Thank you More

by cherihughley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braheem Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbas Zeineddine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Braheem's pleasant patients with my decision making anxiety on buying an electric vehicle helped me. I was a bit overwhelmed but thank you for your humble and calm demeanor. You made buying an electr More

by cherihughley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braheem Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbas Zeineddine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

I have been coming to this dealership for a long time. The experience here is always pleasant and professional. The salesmen and women really works with the customer to come up with the best deal that sui More

by omar_morton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Pat Milliken Ford responded

Thanks for your continued business and loyalty to Pat Milliken Ford! We appreciate your kind words and looking forward to working with you for years to come!

July 14, 2025

They charged an outrageous price to fix my wipers, but I kinda got roped into it because they broke my windshield while diagnosing the issue. So, I had to leave it overnight for them to replace the windshi More

by sbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Blannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Pat Milliken Ford responded

Thank you for taking the time to share your experience. We’re sorry to hear that your visit didn’t meet expectations. While we did provide a loaner vehicle and applied a labor discount during your service, it’s clear you left feeling dissatisfied — especially regarding the condition of the vehicle upon return. That’s not the level of quality or attention to detail we strive for, and we apologize for any inconvenience that caused. We appreciate you acknowledging our advisor’s professionalism, and we’ll be using your feedback to help ensure a cleaner, more polished experience for future visits.

July 07, 2025

I had the best coustumer service from mark horris he was patient with us showed us everything he was smiling all through the process of purchase I recommend him for great service and hospitality thanks a l More

by ziadzreba8292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Pat Milliken Ford responded

Thanks for sharing your kind words about Mark Hollars! We appreciate your business and look forward to working with you again!

July 07, 2025

I’ve been working with Braheem for over 24 years. Longer when you include my family. Between my family and I we’ve gotten over 30 cars over the years from him. Always a pleasure to deal with, honest More

by Samrajgill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braheem Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Pat Milliken Ford responded

Thanks for sharing your excellent experience with Braheem Abboud! We greatly appreciate your kind words and yours and your family's loyalty to Braheem over the years.

July 01, 2025

John was extremely patient and understanding to my specific situation, and kept my hope alive when I got denied my first vehicle purchase due to bankruptcy..he kept his head in the game and kept me ca More

by danieljgoat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Pat Milliken Ford responded

Thank you for this amazing review of your experience with John McMullen! We greatly appreciate your kind words and the opportunity to earn your business! Your recommendation means a lot and we look forward to working with you again!

June 27, 2025

Tim was very helpful. He was kind and very professional! He offered up many details on how to better my credit score and refinance eventually. Tim has made the experience More

by Tamika C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Tamika C responded

Thank you

June 20, 2025

I highly recommend this dealership. The process of leasing a car was made very easy. My salesperson Brian Holiday is excellent. More

by rheumdoclubet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wegehaupt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ryan
Jun 20, 2025 -

Pat Milliken Ford responded

Thank you very much for your excellent review of Brian Holiday! We greatly appreciate your kind words and recommendation of Pat Milliken Ford!

June 19, 2025

No nonsense buying my used certified car from them. And good experience with my first service appointment. They even took me to work and picked me up! More

by Qnetso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Vermette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Pat Milliken Ford responded

Thanks for sharing your kind words about both our sales and service departments! We appreciate your business and look forward to working with you again!

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