
Pat McGrath Dodge Country
Cedar Rapids, IA
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I made an appointment two weeks ago for Check Engine Light service. I received three emails from McGrath confirming my appointment. When I arrived, they didn't have my appointment on the books. I left m Light service. I received three emails from McGrath confirming my appointment. When I arrived, they didn't have my appointment on the books. I left my car there anyway because today was the only day I could go without my car. McGrath proceeded to let my car sit there all day without getting looked at. What a waste. Absolutely unacceptable. I will never return. More
Came in for an oil change, was told it would take about an hour and 15 minutes. Decided to wait, ended up taking 2 and a half hours. Was never talked to once about the delay or given an apology for waiting an hour and 15 minutes. Decided to wait, ended up taking 2 and a half hours. Was never talked to once about the delay or given an apology for waiting so long. If you’re going to go there plan on leaving and getting your car later that day. Their time estimates are never right. More
Justin and Gary were great to work with. They helped us narrow down the vehicles that would work for our lifestyle and budget. Gary listened to what features were pros and cons without bei They helped us narrow down the vehicles that would work for our lifestyle and budget. Gary listened to what features were pros and cons without being pushy at all throughout the entire purchase. Over the years we have worked with Justin on multiple vehicle purchases. Justin is the reason we continue to shop at the Dodge Jeep Mcgrath location. Both Justin and Gary are knowledgeable and great to work with. More
I am delighted to express my heartfelt gratitude for the exceptional service provided by Gary Suby and the entire team at McGrath Chrysler Jeep Dodge Ram in facilitating our recent car purchase. Gary demons exceptional service provided by Gary Suby and the entire team at McGrath Chrysler Jeep Dodge Ram in facilitating our recent car purchase. Gary demonstrated extraordinary dedication in identifying the perfect solution to meet our requirements, and his efforts in preparing highly personalized videos about the car were truly remarkable. His unwavering support throughout the entire process was nothing short of outstanding. This marks the second time we have had the pleasure of working with Gary Suby, and once again, he, along with the entire team, has delivered an invaluable and unparalleled experience. We are immensely grateful for their professionalism, meticulous attention to detail, and unwavering commitment to customer satisfaction. Thank you, Gary Suby, and the esteemed McGrath Chrysler Jeep Dodge Ram team, for ensuring our car-buying journey was seamless and thoroughly enjoyable. More
Nikki went above and beyond to make our Jeep purchase smooth and actually a total pleasure. Buying or trading vehicles has always been on our “oh, no, not again” list but everyone at McGrath in Cedar Ra smooth and actually a total pleasure. Buying or trading vehicles has always been on our “oh, no, not again” list but everyone at McGrath in Cedar Rapids treated us with such kindness and respect. We will be telling everyone this is the way all car buying experiences should be and we will be lifetime customers!! CHEERS to you, Nikki and all your coworkers! THANKS!! More
Gave us a good trade in. Salesman worked to give us the best deal. Resolved warranty issue for us. This is my 2nd vehicle from McGrath. Salesman worked to give us the best deal. Resolved warranty issue for us. This is my 2nd vehicle from McGrath. More
We were so pleased to work with Holly Vonderohe at Pat McGrath Dodge Country. We got a great deal. Holly called back and wanted to know if we had any questions. The car was a gem with low mileage. The McGrath Dodge Country. We got a great deal. Holly called back and wanted to know if we had any questions. The car was a gem with low mileage. The car is comfortable and the back up camera is so clear. Love the heated steering wheel and seats too. More